What’s new in Scarf:
Common Room Integration:
Scarf is part of the Common Room Signal Partners program. Scarf has worked with Common Room to define a data exchange format; you are now able to configure scheduled ingestion of your Scarf data into the Common Room platform, creating a more complete view of your user signals and exposing exciting new opportunities.
This integration is a powerful tool to strengthen your community, accelerate growth, and uncover hidden purchase signals. With Scarf and Common Room working together, open source usage insights are combined with other types of customer intelligence data to build a holistic view of your user’s journey.
You can learn more about scheduled Scarf data exports.
A guide to custom telemetry with Scarf
We’re excited to announce a new addition to our documentation: a comprehensive guide on custom telemetry. Inside, you will find detailed steps to collect custom telemetry from within your application by utilizing our API. This powerful feature allows you to gain deeper insights and more detailed usage analytics, helping you make data-driven decisions with greater precision.
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Share Your Feedback: NPS Survey Now Available
We value your feedback and are committed to continuously improving Scarf to better serve your needs. That’s why we’ve introduced an NPS (Net Promoter Score) survey for all Scarf users. This quick and easy survey allows you to share your thoughts on our platform, letting us know what you love and where we can improve.
Insights from Avi Press on TechstrongTV
Our CEO, Avi Press, recently sat down with TechstrongTV for an insightful interview. During the conversation, Avi delved into how Scarf helps maintainers embrace data-driven development by providing unique insights into open source usage, making it easier to understand and grow their projects. Don't miss this interview for a deeper look into how Scarf is transforming the open source landscape.
Hear it from our customers:
We love hearing from our customers about their experience with Scarf. Check out some of our recent favorite case studies:
Smallstep Press Release & Case Study:
Smallstep started using Scarf to track metrics and usage patterns of their open-source projects. Since then, they’ve built Scarf into sales and marketing activities, leading to faster deal closures. Read what they had to say about Scarf in this press release and check out our Smallstep case study for additional details.
Unstructured Case Study:
Unstructured is the perfect example of companies that have so much open source usage, but so little data. With Scarf, they were able to see for the first time which organizations were generating value from their open source packages and truly understand their users’ journey. Read more about Unstructured’s experience in this case study.
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Diagrid Case Study:
Diagrid, founded in 2022 by the creators of the Dapr open-source project, later donated Dapr to the Cloud Native Computing Foundation (CNCF). As an approved CNCF partner, Scarf was integrated into the project.
“Dapr is open source; historically, it's been very hard to see what's happening inside the project because of pushback about using certain types of commercial tracking,” said Mark Fussell, CEO and founder of Diagrid, co-creator of Dapr.
Using Scarf, Diagrid is now able to understand Dapr’s documentation usage and extrapolate information about the project based on that. Read the full story in our Diagrid case study.
Join our Community Slack:
Join our Community Slack Channel and get direct access to real-time support, valuable feedback opportunities, and instant updates on new features. Easily join from our home page, search for the Slack logo in our website header.
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