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Frequently asked questions

Everything you need to know about Scarf Gateway

How do I get started using Scarf Gateway?

First, create an account on Scarf, if you haven’t already done so. Once you’ve registered, you’ll be prompted to create a new package. If you’re already using Scarf, you’ll be able to click “New Package” in the navigation bar. Scarf gateway currently supports two package types: Docker, and Files.

If I use a custom domain to host my package through Scarf, what happens to my existing users? Do they all have to update?

Hosting packages on your custom domain via Scarf has no impact on your existing users; your domain adds a new path for users to download your package. You can encourage end-users to switch their pull commands over to your new domain, but they can continue pulling directly from your registry provider with no negative impact.

Should you decide to switch registries later on, current users will have to update their pull commands to either your custom domain or to the new registry URL. If they go straight to the registry, they would need to update every time you decide to switch registries. If they use your custom domain, they will never need to update it again.

What is the difference between the Scarf Gateway and the Scarf Platform?

Scarf Gateway is different from the Scarf Platform. While the platform uses the gateway as part of its service, it is a fully managed service with redundancy, privacy, and security. The platform includes a user interface for setting up and tracking artifacts, reporting and analytics features, pixel tracking, and GDPR compliance.

Are you actually hosting my packages?

Generally, no. Your package continues to be hosted on your current registry. Scarf Gateway is simply a thin layer on top. Since the gateway acts as a static entry point to your containers, you will always have the freedom to host your container on any registry you choose.

For enterprise customers, Scarf Gateway can cache your artifacts to improve global performance and even keep your artifacts online in the event of an outage from your origin hosting provider. Contact sales@scarf.sh to learn more.

How are you managing the usage data you get about my project? Are you storing my users’ data?

No. Scarf Gateway does not store any personally identifiable information.

Scarf looks up IP address metadata, but the raw IP addresses are discarded and never exposed. IP metadata may contain:

• Coarse-grained location

• Company information, cloud providers, etc.

Additionally, Scarf sees metadata about the client and artifacts being downloaded such as:

• Container tags/versions

• Client container runtime information

• Basic device/OS information

What package types are you planning to support next?

We’d love your input to help us prioritize support for additional package types. Java, Apt, RPM, and others are planned.

How much does it cost to use Scarf Gateway?

Scarf Gateway is free to use! To gain access to additional features like our developer API, raw data export, integrations, availability & support SLA's contact our sales team.

Is Scarf Gateway self-hosted or managed by Scarf?

Scarf Gateway is managed by the Scarf team. We plan an open-source release of the Gateway for self-hosting when it's out of beta and into general availability.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.