The question of whether to gate content or leave it open for easy access is one that resonates with many content creators, particularly in the field of software development. But what exactly is gating, and why has it become such a point of contention?
Gated content refers to any material - be it a blog post, video, download, or even an entire website - that requires users to log in or provide personal details to access. From a marketing perspective, this mechanism has considerable appeal. Gathering information about who is accessing and using the software can significantly enhance the ability of the marketing and sales teams to understand their user base. This data can then be fed into a lead scoring system, a tool that helps prioritize prospects based on their likelihood to convert into customers.
The open source world, however, tends to have a different perspective. Open source software is often distributed freely through a wide variety of channels, with no requirement for users to provide personal details. The downside? A potentially significant chunk of user data is lost, resulting in what marketers might consider a 'black hole' of missed opportunities for lead generation and nurturing.
A further complexity with open source software is that much of it is obtained from places beyond the company's control - third-party Linux repositories, container registries, or GitHub repositories, for instance. While a company might be able to implement a login process on its own site, it's virtually impossible to enforce this on third-party platforms. Even if they did allow for login mechanisms, the repository would typically retain the data, leaving the software company none the wiser about who's downloading their product.
This is where tools like Scarf come into play. Scarf sits between the end user and the repository, collecting information and metadata and translating it into profiles of companies using the software. It's a tactic that mirrors those used to generate leads from anonymous web traffic. When a user browses a website without logging in, services can still gather metadata, often through tracking pixels or cookies, to identify the user or, more often, their company.
The challenge is that open source channels typically don't provide the same opportunities for anonymous tracking. However, with Scarf serving as a gateway in front of download channels, the software can be collected and a profile of downloaders can be generated, even without traditional gating mechanisms.
In conclusion, the debate over gating isn't about black-and-white choices, but about striking the right balance between user accessibility and data gathering. Instead of opting for a rigid gating mechanism, consider leveraging tools and strategies that offer insights into your user base while preserving the open nature of your content. It's not about gating or not gating, but rather, thinking differently about how you build your pipeline.