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The year 2022 saw over 15 million layoffs across more than 1,200 companies. That number shows no signs of slowing down with 441 companies having already laid off employees in 2023. Many of these companies have raised billions of dollars with cash still in reserve and initial hiring plans unfulfilled, yet one after another has axed a percentage of their workforce in what seems to be a spreading pattern.
Avi Press (Founder and CEO, Scarf) and I have been talking about this extensively on our podcast. In fact, we have several recorded discussions on The Hacking Open Source Business Podcast channel talking about what layoffs, changes in the tech space, and the overall state of the economy mean particularly for the open source software (OSS) industry.
First and foremost, the declining economy has caused companies to clean house of dying projects and tidy up teams where bloating has gradually taken shape. For certain companies, the bloating has indeed gotten out of hand, but for others, the times more so present a convenient (as opposed to necessary) opportunity to operate more leanly. By laying off under-performing, second-tier, or nonessential employees during a time when layoffs have become commonplace, companies have optimized both efficiency and optics by avoiding the stigma that comes with firing people. Overall, the tech industry’s outlook still appears strong, but even one of the strongest industries cannot withstand the impact of economic drop-off and inflation, a key contributor to the removal of 67,000 jobs in 2023 and counting.
Herd mentality
Although a handful of companies perhaps could not survive without a round of layoffs, what is unfortunately but likely true: We have seen the domino effect in play. Each layoff seems to reckon an additional one as acceptable and almost somewhat anticipated now that numerous companies have followed suit. Such behavior aligns with the pattern of companies trying to emulate the success of other companies by copying them both in success and setback, like canaries in coal mines. Derek Thompson, staff writer at The Atlantic, puts it like this: “Chief executives are normal people who navigate uncertainty by copying behavior.”
A company usually keeps one eye on its customer and the other on its competition. Having said this, all ears go to investors, because they hold the power of funding. Companies often respond even more strongly to the input of investors, who of late have seemed to pull back from brand new investments and further risk. In Q4 of 2022 alone, investments in North American startups dropped by 63%, plus annual global venture funding dropped by 35% year over year.
Additionally, first-time executives may make more conservative business decisions. They may more readily accept external pressure to conduct preemptive layoffs as they prepare for the worst. With rising prices, less spending, a market filled with incertitude, and tech giants proceeding with layoffs, even if they’re not in the sway of it at this very moment, companies are gearing up for the long-term implications of current economic conditions.
Excessive borrowing and spending due to low interest rates
Interest rates have also played a huge role in stimulating layoffs. During the pandemic, interest rates fell to all-time lows. The ability to borrow money and invest in ideas, experiments, and new businesses peaked due to easy, broadened access to funds. Borrowing to spend big on experimentation and focus on growth is not new, as many businesses have historically relied on this practice to facilitate growth at different stages of the company’s life cycle; however, the amount of borrowing and investing over the pandemic happened at an unprecedented scale.
Before when companies could access more capital, they could take on more risks, hire people at a faster rate, and let the market catch up. With the economic slowdown, inflation, and increasing interest rates, the same growth rates that companies planned for simply cannot sustain. The state of the economy calls for a correction to bring back some balance.
Growth at all costs
Not only have the circumstances outside of companies lent themselves to mass layoffs but also internal corporate philosophies and actions. A lot of companies, especially in startups and across open source, have employed an aggressive philosophy of growth at all costs, even at the expense of profitability and sustainability. In the face of shrinking cash reserves, companies still pursued new rounds of investments that they’d put toward trying to double the customer base. Rinse and repeat. For every $2–$3 spent, companies received maybe $1 as their annual recurring revenue. They operated as if more spending to earn more revenue would eventually cause them to somehow hit profitability.
Over the last decade or so, the prominent cycle of companies spending more than they bring in has compelled them to borrow money. By making the cost of borrowing effectively nothing, low interest rates over the last three years have accelerated this further. Plenty of companies took advantage of the liberty to overhire. For instance, Uber fell short of generating money on rides but continued to spend big, depending on their financiers to support them through their growth despite accruing losses.
Now that interest rates have hiked and companies can no longer afford this system, companies find themselves with few options but to self-correct through layoffs. Layoffs have occurred across all industries, but the degree to which they have hit tech, one of the sectors that most leveraged low, nearly free interest rates, indicates that the eventually profitable mindset likely played a role in bringing us to this point. As the growth-at-all-costs mentality accelerated, channels to cash have simultaneously dried up. The eventually profitable model is finally biting back.
What a dried-up VC market means for the tech industry
We are witnessing now how quickly the market can turn and the danger of resting on your laurels. We’ve seen companies with a successful IPO go through a round of layoffs just over 1.5 years later. Most recently, the biggest bank in Silicon Valley failed over a stunning 24-hour period. The reasons cited:
Rising interest rates affected the bank’s investments
The bank collected fewer deposits as its customers did not receive the same level of investments from VCs
Because of less cash influx as well as a slowing economy, startups are burning more cash to stay afloat
This underscores how rapidly the market has changed for startups and tech in general.
Is open source recession proof?
If the economy proportionally impacts larger companies, many of which qualify under tech, then it makes sense that the industry finds itself largely affected by all of these factors. With this in mind, tech companies have sought to prepare for the awaited economic impact instead of reacting to it after the fact.
This begs the question: Because open source is all about community-driven, free software, shouldn’t it be safe to assume that open source would remain less affected by the trends seen across tech? The reality is that both are highly interconnected. Many people think of OSS as a pure space separate from profit-driven ties to the tech industry. The heart behind this may be true, but research by Aiven examining GitHub archives shows that the most open source contributions actually come from major tech players: Microsoft, Google, Amazon Web Services, Intel, and Red Hat. This goes to show that changes in companies such as these will impact OSS as in an ecosystem.
In Michael Nolan’s talk on the winners and losers in FOSS at FOSDEM 2023, he concludes that bigger companies (e.g., Google and Microsoft) are funding open source more than the independents dedicated to the space. Because the teams of these larger companies working on open source projects do not directly generate revenue, their susceptibility to layoffs appears higher and their projects are subsequently affected. An article by Steven J. Vaughan-Nichols further suggests that Google’s layoffs more greatly impacted open source teams than non-open source teams. As these larger companies lay people off and cut back on spending, the open source companies that try to sell to them inevitably get impacted too.
If you’re a tech company, what can you do in this economy?
Considering what has taken place, here are a few thoughts about how to improve your operations and safeguard against layoffs as much as possible.
Save cash and grow efficiently by focusing on real usage
There is still money from investors to be had, but investments will be based on proven growth. In the software space, we have seen secondary metrics such as the growth of one’s community Slack channel or the number of stars on GitHub serve as the justification behind investment. These metrics show growth of the community but not actual potential usage or potential paying customers. Instead, you need to choose the right metrics, target activities that will grow your business, and weather the storm until circumstances improve. In a recent survey, the actual number of users running the software in production constitutes the top factor that investors evaluate. Without demonstrating real growth, investment is unlikely.
Once you do secure investment, the consideration then becomes how you steward it and garner a return. The question that always looms with projects that have not yet reached their peak is whether we are just X amount of time away from profitability. It’s the idea that if we just spend X more time, perhaps then we will reach our goals. When external elements force you to decide a project’s success and continued investment now versus later, you don’t have the luxury of waiting the project out or seeing it fulfill its potential. This is why it is critical for your leading indicators to accurately indicate how your project will turn out. The right set of metrics enables you to make better predictions and grow more efficiently.
Ship features that matter faster
With new production user growth as the goal, tightening feature set and focus areas for each release that will move people to adopt and use your software faster remains a high priority.
Experiment. Iterate. Repeat.
You’ll want to achieve specific milestones with each release, but behind the scenes, there is ongoing work to be done. Finding the balance between perfecting a business idea and testing it out to see if you’re headed in the right direction sometimes proves the hardest part of the process, because it requires discernment—not just knowledge and ingenuity. There is a time to pivot and a time to patiently keep investing until the project can develop into something really transformative. What we can know without a shadow of a doubt is the importance of testing out a project with intentionality, monitored by indicators within a specified incubation time frame. You can start to get a pulse on a project’s trajectory probably earlier than you think. If you’ve hired the right people, adapting and moving on to a new project if the initial incubator does not pan out as planned should not present the biggest roadblock. You should leverage the freedom to run with an idea through experimentation, always complemented by fast iteration based on accurate leading metrics. Of course, there are also projects that will not sustainably generate revenue in the near future but carry long-term strategic significance. You’ll want to monitor those too while remembering that context.
Consider service offerings to generate short-term revenue
Bear in mind, you don’t have to roll out perfected software to start collecting cash. In open source, oftentimes you can find customers who will pay for support, services, or non-recurring engineering. These are viable options to help self-fund initiatives and endure times of slowdown. Offering support and services is actually one of the most common open source business models. It can provide a faster avenue for revenue by leveraging expertise that you already have.
Review and refine your commercialization strategy
Beyond the reduction of jobs, layoffs are bound to impact the industry in other ways. Thinner marketing budgets will mean less sponsorships, less events, and less open source funding. For this reason, strong commercialization strategies will become more crucial than ever. Open source maintainers who rely on goodwill donations must find a pathway to commercialization, no matter how popular the project is (as seen with the widely adopted Core-JS library). Those who work on open source projects that cannot be commercially viable by nature of their setup face a much larger challenge to address sooner or later. As a starting point for tackling this problem, knowing what software different companies depend on would certainly help.
Beyond finding ways to strengthen the nuts and bolts of your commercialization strategy, you’ll want a plan for the long haul. Many early-stage startups strive to grow their community or user base while putting the option to sell services or paid-for software to the side. For them, it’s all about growth first and then eventually coming up with an enterprise offering. A better order consists of planning for a paid-for software starting now. If you offer one and it’s not being used, then all the more reason to figure out your position in the market so that you can build a loyal user base that will turn into customers.
Summary
Today, the tech industry substantially comprises infrastructure companies that build mission-critical software upon which we heavily rely. Open source plays such an important role here, because it ensures that a software lives beyond its company. TechCrunch suggests that the tech jobs market might not be as shaky as it feels, but the impact of recent layoffs is still deeply felt and can cause us to wonder what is really going on.
In summary:
A combination of factors—economic downturn, herd mentality, and excessive spending and borrowing, and a growth-at-all-costs mindset—have all led to recalibration. We could add more reasons to the list, but these are some of the more prominent ones.
Open source businesses are not immune to the recent waves of layoffs and will continue to feel the impact. If anything, layoffs seem to affect open source more than other pockets of the tech industry.
There are measures that you can take to minimize potential layoffs in the future. These include choosing the right kind of growth,mesuring the right metrics, releasing transformative features quickly, testing and adjusting your ideas regularly, offering services, and strengthening your commercialization model. Only focusing on one single strategy without the others won’t work, but taking them in tandem produces optimal results. We cannot always control external circumstances, but we can influence how our teams prepare and respond to different scenarios.
If you’re eager to start tracking real usage of your open source software, a great first step is to begin tracking download and usage metrics. Scarf provides data insights into how users are interacting with your software so that you can get better acquainted with your user base and deliver a product that best serves their needs. For additional resources, check out other episodes of The Hacking Open Source Business Podcast. We’ve got more on the way!
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The year 2022 saw over 15 million layoffs across more than 1,200 companies. That number shows no signs of slowing down with 441 companies having already laid off employees in 2023. Many of these companies have raised billions of dollars with cash still in reserve and initial hiring plans unfulfilled, yet one after another has axed a percentage of their workforce in what seems to be a spreading pattern.
Avi Press (Founder and CEO, Scarf) and I have been talking about this extensively on our podcast. In fact, we have several recorded discussions on The Hacking Open Source Business Podcast channel talking about what layoffs, changes in the tech space, and the overall state of the economy mean particularly for the open source software (OSS) industry.
First and foremost, the declining economy has caused companies to clean house of dying projects and tidy up teams where bloating has gradually taken shape. For certain companies, the bloating has indeed gotten out of hand, but for others, the times more so present a convenient (as opposed to necessary) opportunity to operate more leanly. By laying off under-performing, second-tier, or nonessential employees during a time when layoffs have become commonplace, companies have optimized both efficiency and optics by avoiding the stigma that comes with firing people. Overall, the tech industry’s outlook still appears strong, but even one of the strongest industries cannot withstand the impact of economic drop-off and inflation, a key contributor to the removal of 67,000 jobs in 2023 and counting.
Herd mentality
Although a handful of companies perhaps could not survive without a round of layoffs, what is unfortunately but likely true: We have seen the domino effect in play. Each layoff seems to reckon an additional one as acceptable and almost somewhat anticipated now that numerous companies have followed suit. Such behavior aligns with the pattern of companies trying to emulate the success of other companies by copying them both in success and setback, like canaries in coal mines. Derek Thompson, staff writer at The Atlantic, puts it like this: “Chief executives are normal people who navigate uncertainty by copying behavior.”
A company usually keeps one eye on its customer and the other on its competition. Having said this, all ears go to investors, because they hold the power of funding. Companies often respond even more strongly to the input of investors, who of late have seemed to pull back from brand new investments and further risk. In Q4 of 2022 alone, investments in North American startups dropped by 63%, plus annual global venture funding dropped by 35% year over year.
Additionally, first-time executives may make more conservative business decisions. They may more readily accept external pressure to conduct preemptive layoffs as they prepare for the worst. With rising prices, less spending, a market filled with incertitude, and tech giants proceeding with layoffs, even if they’re not in the sway of it at this very moment, companies are gearing up for the long-term implications of current economic conditions.
Excessive borrowing and spending due to low interest rates
Interest rates have also played a huge role in stimulating layoffs. During the pandemic, interest rates fell to all-time lows. The ability to borrow money and invest in ideas, experiments, and new businesses peaked due to easy, broadened access to funds. Borrowing to spend big on experimentation and focus on growth is not new, as many businesses have historically relied on this practice to facilitate growth at different stages of the company’s life cycle; however, the amount of borrowing and investing over the pandemic happened at an unprecedented scale.
Before when companies could access more capital, they could take on more risks, hire people at a faster rate, and let the market catch up. With the economic slowdown, inflation, and increasing interest rates, the same growth rates that companies planned for simply cannot sustain. The state of the economy calls for a correction to bring back some balance.
Growth at all costs
Not only have the circumstances outside of companies lent themselves to mass layoffs but also internal corporate philosophies and actions. A lot of companies, especially in startups and across open source, have employed an aggressive philosophy of growth at all costs, even at the expense of profitability and sustainability. In the face of shrinking cash reserves, companies still pursued new rounds of investments that they’d put toward trying to double the customer base. Rinse and repeat. For every $2–$3 spent, companies received maybe $1 as their annual recurring revenue. They operated as if more spending to earn more revenue would eventually cause them to somehow hit profitability.
Over the last decade or so, the prominent cycle of companies spending more than they bring in has compelled them to borrow money. By making the cost of borrowing effectively nothing, low interest rates over the last three years have accelerated this further. Plenty of companies took advantage of the liberty to overhire. For instance, Uber fell short of generating money on rides but continued to spend big, depending on their financiers to support them through their growth despite accruing losses.
Now that interest rates have hiked and companies can no longer afford this system, companies find themselves with few options but to self-correct through layoffs. Layoffs have occurred across all industries, but the degree to which they have hit tech, one of the sectors that most leveraged low, nearly free interest rates, indicates that the eventually profitable mindset likely played a role in bringing us to this point. As the growth-at-all-costs mentality accelerated, channels to cash have simultaneously dried up. The eventually profitable model is finally biting back.
What a dried-up VC market means for the tech industry
We are witnessing now how quickly the market can turn and the danger of resting on your laurels. We’ve seen companies with a successful IPO go through a round of layoffs just over 1.5 years later. Most recently, the biggest bank in Silicon Valley failed over a stunning 24-hour period. The reasons cited:
Rising interest rates affected the bank’s investments
The bank collected fewer deposits as its customers did not receive the same level of investments from VCs
Because of less cash influx as well as a slowing economy, startups are burning more cash to stay afloat
This underscores how rapidly the market has changed for startups and tech in general.
Is open source recession proof?
If the economy proportionally impacts larger companies, many of which qualify under tech, then it makes sense that the industry finds itself largely affected by all of these factors. With this in mind, tech companies have sought to prepare for the awaited economic impact instead of reacting to it after the fact.
This begs the question: Because open source is all about community-driven, free software, shouldn’t it be safe to assume that open source would remain less affected by the trends seen across tech? The reality is that both are highly interconnected. Many people think of OSS as a pure space separate from profit-driven ties to the tech industry. The heart behind this may be true, but research by Aiven examining GitHub archives shows that the most open source contributions actually come from major tech players: Microsoft, Google, Amazon Web Services, Intel, and Red Hat. This goes to show that changes in companies such as these will impact OSS as in an ecosystem.
In Michael Nolan’s talk on the winners and losers in FOSS at FOSDEM 2023, he concludes that bigger companies (e.g., Google and Microsoft) are funding open source more than the independents dedicated to the space. Because the teams of these larger companies working on open source projects do not directly generate revenue, their susceptibility to layoffs appears higher and their projects are subsequently affected. An article by Steven J. Vaughan-Nichols further suggests that Google’s layoffs more greatly impacted open source teams than non-open source teams. As these larger companies lay people off and cut back on spending, the open source companies that try to sell to them inevitably get impacted too.
If you’re a tech company, what can you do in this economy?
Considering what has taken place, here are a few thoughts about how to improve your operations and safeguard against layoffs as much as possible.
Save cash and grow efficiently by focusing on real usage
There is still money from investors to be had, but investments will be based on proven growth. In the software space, we have seen secondary metrics such as the growth of one’s community Slack channel or the number of stars on GitHub serve as the justification behind investment. These metrics show growth of the community but not actual potential usage or potential paying customers. Instead, you need to choose the right metrics, target activities that will grow your business, and weather the storm until circumstances improve. In a recent survey, the actual number of users running the software in production constitutes the top factor that investors evaluate. Without demonstrating real growth, investment is unlikely.
Once you do secure investment, the consideration then becomes how you steward it and garner a return. The question that always looms with projects that have not yet reached their peak is whether we are just X amount of time away from profitability. It’s the idea that if we just spend X more time, perhaps then we will reach our goals. When external elements force you to decide a project’s success and continued investment now versus later, you don’t have the luxury of waiting the project out or seeing it fulfill its potential. This is why it is critical for your leading indicators to accurately indicate how your project will turn out. The right set of metrics enables you to make better predictions and grow more efficiently.
Ship features that matter faster
With new production user growth as the goal, tightening feature set and focus areas for each release that will move people to adopt and use your software faster remains a high priority.
Experiment. Iterate. Repeat.
You’ll want to achieve specific milestones with each release, but behind the scenes, there is ongoing work to be done. Finding the balance between perfecting a business idea and testing it out to see if you’re headed in the right direction sometimes proves the hardest part of the process, because it requires discernment—not just knowledge and ingenuity. There is a time to pivot and a time to patiently keep investing until the project can develop into something really transformative. What we can know without a shadow of a doubt is the importance of testing out a project with intentionality, monitored by indicators within a specified incubation time frame. You can start to get a pulse on a project’s trajectory probably earlier than you think. If you’ve hired the right people, adapting and moving on to a new project if the initial incubator does not pan out as planned should not present the biggest roadblock. You should leverage the freedom to run with an idea through experimentation, always complemented by fast iteration based on accurate leading metrics. Of course, there are also projects that will not sustainably generate revenue in the near future but carry long-term strategic significance. You’ll want to monitor those too while remembering that context.
Consider service offerings to generate short-term revenue
Bear in mind, you don’t have to roll out perfected software to start collecting cash. In open source, oftentimes you can find customers who will pay for support, services, or non-recurring engineering. These are viable options to help self-fund initiatives and endure times of slowdown. Offering support and services is actually one of the most common open source business models. It can provide a faster avenue for revenue by leveraging expertise that you already have.
Review and refine your commercialization strategy
Beyond the reduction of jobs, layoffs are bound to impact the industry in other ways. Thinner marketing budgets will mean less sponsorships, less events, and less open source funding. For this reason, strong commercialization strategies will become more crucial than ever. Open source maintainers who rely on goodwill donations must find a pathway to commercialization, no matter how popular the project is (as seen with the widely adopted Core-JS library). Those who work on open source projects that cannot be commercially viable by nature of their setup face a much larger challenge to address sooner or later. As a starting point for tackling this problem, knowing what software different companies depend on would certainly help.
Beyond finding ways to strengthen the nuts and bolts of your commercialization strategy, you’ll want a plan for the long haul. Many early-stage startups strive to grow their community or user base while putting the option to sell services or paid-for software to the side. For them, it’s all about growth first and then eventually coming up with an enterprise offering. A better order consists of planning for a paid-for software starting now. If you offer one and it’s not being used, then all the more reason to figure out your position in the market so that you can build a loyal user base that will turn into customers.
Summary
Today, the tech industry substantially comprises infrastructure companies that build mission-critical software upon which we heavily rely. Open source plays such an important role here, because it ensures that a software lives beyond its company. TechCrunch suggests that the tech jobs market might not be as shaky as it feels, but the impact of recent layoffs is still deeply felt and can cause us to wonder what is really going on.
In summary:
A combination of factors—economic downturn, herd mentality, and excessive spending and borrowing, and a growth-at-all-costs mindset—have all led to recalibration. We could add more reasons to the list, but these are some of the more prominent ones.
Open source businesses are not immune to the recent waves of layoffs and will continue to feel the impact. If anything, layoffs seem to affect open source more than other pockets of the tech industry.
There are measures that you can take to minimize potential layoffs in the future. These include choosing the right kind of growth,mesuring the right metrics, releasing transformative features quickly, testing and adjusting your ideas regularly, offering services, and strengthening your commercialization model. Only focusing on one single strategy without the others won’t work, but taking them in tandem produces optimal results. We cannot always control external circumstances, but we can influence how our teams prepare and respond to different scenarios.
If you’re eager to start tracking real usage of your open source software, a great first step is to begin tracking download and usage metrics. Scarf provides data insights into how users are interacting with your software so that you can get better acquainted with your user base and deliver a product that best serves their needs. For additional resources, check out other episodes of The Hacking Open Source Business Podcast. We’ve got more on the way!
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Diagrid was founded in 2022 by the creators of the popular Dapr open source project. Making data-driven decisions for a commercial company built on an open source project that had no real concrete data, was a real challenge. Diagrid translated Scarf data into valuable insights for marketing and product development of their commercial product.
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Unstructured had so much usage of their open source, but so little data. Prior to Scarf, they mostly had GitHub information for things like downloads and stars. It was difficult to separate the good signal from the noise without any specific information that would help them to better target this large and growing open source user base or data to influence their product roadmap.
It’s happening! Scarf is part of the Common Room Signal Partners program. Soon, you will be able to integrate your Scarf data into your Common Room platform for a more complete view of all of your user signals.
We are thrilled to announce that we have successfully completed a Type 1 System and Organization Controls 2 (SOC 2) examination for our Scarf Platform service as of January 31, 2024.
When Scarf emerged back in 2019, many people expressed skepticism that usage analytics would ever be tolerated in the open source world. 5 years later, Scarf has shown this once solidified cultural norm can indeed change. Learn how Scarf's journey mirrors a broader shift in open source culture and why embracing usage analytics could shape the future of open software development.
Apache Superset is an open-source modern data exploration and visualization platform that makes it easy for users of all skill sets to explore and visualize their data. We spoke with Maxime Beauchemin, founder & CEO of Preset, and the original creator of both Apache Superset and Apache Airflow, who shared with us Superset's experience using Scarf.
Haskell, a cutting-edge programming language rooted in pure functionality, boasts static typing, type inference, and lazy evaluation. The language's ongoing evolution is bolstered by a diverse array of organizations, including the Haskell.org committee. This committee strategically leveraged the Scarf solution for testing purposes.
We’re pleased to share a final recap of the latest Scarf updates for December and 2023 as a whole. Join us in this last edition of our 2023 newsletters.
In the open source ecosystem, user behaviors are diverse and conversion tracking poses unique challenges frequently leaving traditional marketing strategies insufficient. Recognizing this gap, we are excited to introduce a brand new way for businesses to make sense of this opaque and noisy signal – Open Source Qualified Leads (OQLs).
In recent years, a notable development in the open source landscape is the growing number of large corporations considering the transition from open source licenses to more restrictive models like the Business Source License (BSL). This trend raises further questions about the sustainability and future of open source projects, particularly when large players alter their approach.
A recent release of Scarf added the ability to track and report on custom URL parameters. If you are looking to gain more intelligence around how you open source users interact with your project and download your software using link parameters in key situations can reveal interesting and helpful trends that can help you grow your user base and unlock open source qualified leads.
In the ever-evolving landscape of open source software, data collection has become a hot-button issue. As the open source community grows and software becomes increasingly integral to our daily lives, concerns about data collection ethics have emerged.
In today's fast-paced tech world, the Developer Relations (DevRel) role has moved from the periphery to the center stage. Companies, irrespective of their size, are now seriously considering the worth of having a dedicated DevRel team. But, how do you quantify the success or failure of such an effort? What metrics should companies use? This post dives deep into understanding the commercial Return on Investment (ROI) of DevRel.
Monetizing open source software is a challenging task, but it can also be highly rewarding. Unlike traditional software, you're essentially competing against a free version of your product. So, how do you sell something that is inherently free?
In the dynamic realm of community management, marketing, and developer relations, success depends upon more than just attracting attention. It's about fostering meaningful relationships, nurturing engagement, and amplifying your community's impact.
This guidebook shows you how to implement a call-home functionality or telemetry within your open-source software while at the same time being transparent and respectful of your users data. Let's explore how to build a minimal, privacy-focused call home functionality using a simple version check and Scarf.
Many open source contributors are reluctant or skeptical about metrics. They think metrics are overrated, irrelevant, or even harmful to their projects and communities. But in this blog post, we argue that metrics are essential for making better decisions, improving the experience for users and contributors, and demonstrating the impact and value of your open source work. We also share some tips and examples from OSPOs and DevRel teams on how to choose and use metrics effectively.
Many open-source developers rely on GitHub as their primary documentation source. But this can be a costly mistake that can affect your project’s success and adoption. In this blog, we’ll explain why you need to build your own docs site and how to do it easily and effectively.
Open source projects and companies need data to grow and enhance their performance. However, many open source leaders and communities overlook or reject metrics and depend on intuition, relationships, or imitation. Data can help you spot problems, opportunities, and false positives in growth strategies. In this blog post, Matt Yonkovit shows you why data is important for open source success and how it can offer insights and guidance for open source projects to reach their goals and make better decisions.
Open source software continues to be a vital part of enterprise operations in Q2 2023, as more and more companies adopt open source solutions for their business needs. In this blog post, we will examine the state of open source usage in Q2 2023 and the trends that are shaping the future of open source.
DevRel is a vital function for any organization that wants to engage with the developer community and grow its user base. However, there is no one-size-fits-all solution for where to place DevRel within the organizational structure. In this blog post, we explore three common strategies for DevRel placement: marketing, product, and hybrid. We discuss the advantages and challenges of each strategy, and provide some tips on how to decide which one is best for your organization and goals.
In the open source industry, identifying and engaging users is a major challenge. Many users download software from third-party platforms that do not share user data with the software company. Gating content behind a login or an email form can help, but it can also alienate potential users who value their privacy and convenience. In this blog post, we explore the pros and cons of gating content in the open source industry, and we offer an alternative solution that can help you identify and connect with your users without compromising your content.
Open source software depends on the power of its community. But how do you know if your community is healthy and thriving? In this blog, you will learn how to use metrics to track and evaluate your community’s activity, engagement, growth, diversity, quality, and impact. You will hear from founders, DevRel experts, and investors who share their best practices and tips on how to measure and improve your community’s performance and value.
Learn how to overcome the challenges of open source software marketing and turn anonymous data into qualified leads. In this blog post, we’ll show you how to use download data, web traffic, and documentation views to identify potential customers and grow your sales pipeline. Discover how to track downloads, website traffic and documentation views with Scarf Gateway and the Scarf Tracking Pixel.
This blog post outlines ten common mistakes made by founders of open source startups, from failing to ask the right questions to neglecting the standardization of key metrics. By offering guidance on how to avoid these pitfalls, it provides a roadmap to successfully commercializing open source projects.
Many people believe that making money from open source projects is an arduous or even impossible task. However, with the right strategies it is possible to build a sustainable business while keeping the spirit of open source intact. By evaluating the market fit and commercial viability of an open source project before considering funding and monetization, one can realistically begin to explore the financial potential of an open source project. Here's how to do it.
This blog emphasizes the importance of a comprehensive approach to lead generation in the open source software space. Amid the challenges of anonymous usage and privacy regulations, strategies focusing on download activity, community engagement, and web traffic can maximize lead identification. Employing lead scoring and maintaining a list of active software users can further enhance sales outcomes in this unique market.
Here at Scarf, we've developed a solution to help open source projects and businesses gain more insight into their users and their download traffic - Scarf Gateway. Here's how it works.
We are thrilled to announce our latest partnership with Clearbit (https://clearbit.com/). This collaboration will offer Scarf users and customers an enriched array of data about their user base, significantly enhancing the quality of information you already value from Scarf.
The popularity of open source software is not in doubt, but little concrete public data exists beyond human-generated surveys on adoption usage. In this blog post, we will explore the state of open source usage in Q1 2023 and the data illustrating how open source is becoming an increasingly important part of enterprise operations.
The success of DevRel (Developer Relations) and community efforts in open source can be challenging to measure, as there is often a disconnect between the goals and expectations of the community and the business. This blog post discusses the challenges of measuring the success of DevRel and community efforts in open source.
Successful open source projects don't always translate into successful open source businesses. However, by focusing on building a kick-ass product, raising awareness, making the product easier to use, and fostering a strong open source community, you can set the stage for converting users into paying customers.
You can use the open source Scarf Gateway to switch hosting providers, container registries, or repositories without impacting end users in the future.
What is driving all this tech layoffs? , What is their impact on the open source software industry? We will walk through all the potential reasons from an economic downturn, herd mentality, excessive borrowing and spending due to low interest rates, and growth at all costs as the main reasons behind the layoffs. Companies can continue to grow in this tight economic market if they are focused on optimizing efficiency and sustaining the right growth.
At the All Things Open conference, Emily Omier, a seasoned positioning consultant, sat down with Avi Press (Founder and CEO, Scarf) and Matt Yonkovit (The HOSS, Scarf) to discuss how to message, position, and validate your open source product on The Hacking Open Source Business Podcast. You can watch the full episode below or continue reading for a recap.
On the Hacking Open Source Business podcast, Joseph Jacks aka JJ (Founder, OSS Capital) joins Avi Press (Founder and CEO, Scarf) and Matt Yonkovit (The HOSS, Scarf) to share what you need to know before starting a commercial open source software (COSS) company and how you can set yourself and your project apart in a way that attracts investor funding. As an investor who exclusively focuses on open source startups, JJ provides a VC perspective on what he looks for when evaluating investment opportunities.
On The Hacking Open Source Business podcast, CEO Chris Molozian and Head of Developer Relations Gabriel Pene at Heroic Labs elaborate on their usage and shift to open source and how it accelerated their adoption.
In this recap of the first episode of the Hacking Open Source Business Podcast, co-hosts Matt Yonkovit and Avi Press, Scarf Founder and CEO, dig into a recent controversy that highlights the challenges open source projects face trying to create sustainable revenue streams to support a business or a non-profit that funds the project’s growth.
Scarf Sessions is a new stream where we have conversations with people shaping the landscape in open source and open source sustainability. This post will give a recap of the conversation Scarf CEO, Avi Press and I had with our guest Stefano Maffulli.
Community is important to the success of open source software. To understand and grow a community, project founders and maintainers need visibility into various technical, social, and even financial metrics. But what metrics should we be using?
Should Python eggs be deprecated in favor of wheels? What does the data show? This post explores how the right data can make decisions like this easier for maintainers and Open Source organizations.
In a new blog post series, we'll highlight great OSS projects that are using Scarf. Today, we are featuring IHP, a modern batteries-included Haskell web framework
Our mission here at Scarf centers around enhancing the connections between open source software maintainers and end users. Learn how Scarf + Nomia can reduce the complexity and increase the efficiency of the end-user open source integration experience.
Today, the most commonly accepted metrics for open source adoption and growth are heavily focused on the contributors and community (the idea is healthy contributions should equate to healthy adoption). While these are useful metrics, they are only part of the picture. This guide is built for those at open-source-based companies who are responsible for growth and adoption.
We’ve got some exciting news: Scarf just launched a powerful, native integration with Salesforce, bringing Scarf’s rich open source usage data directly into your CRM. No more bouncing between tools or setting up S3 data exports—you can now get all the insights you need where you already do your work.
Understanding Tech Layoffs and the Economy’s Impact on Open Source
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The year 2022 saw over 15 million layoffs across more than 1,200 companies. That number shows no signs of slowing down with 441 companies having already laid off employees in 2023. Many of these companies have raised billions of dollars with cash still in reserve and initial hiring plans unfulfilled, yet one after another has axed a percentage of their workforce in what seems to be a spreading pattern.
Avi Press (Founder and CEO, Scarf) and I have been talking about this extensively on our podcast. In fact, we have several recorded discussions on The Hacking Open Source Business Podcast channel talking about what layoffs, changes in the tech space, and the overall state of the economy mean particularly for the open source software (OSS) industry.
First and foremost, the declining economy has caused companies to clean house of dying projects and tidy up teams where bloating has gradually taken shape. For certain companies, the bloating has indeed gotten out of hand, but for others, the times more so present a convenient (as opposed to necessary) opportunity to operate more leanly. By laying off under-performing, second-tier, or nonessential employees during a time when layoffs have become commonplace, companies have optimized both efficiency and optics by avoiding the stigma that comes with firing people. Overall, the tech industry’s outlook still appears strong, but even one of the strongest industries cannot withstand the impact of economic drop-off and inflation, a key contributor to the removal of 67,000 jobs in 2023 and counting.
Herd mentality
Although a handful of companies perhaps could not survive without a round of layoffs, what is unfortunately but likely true: We have seen the domino effect in play. Each layoff seems to reckon an additional one as acceptable and almost somewhat anticipated now that numerous companies have followed suit. Such behavior aligns with the pattern of companies trying to emulate the success of other companies by copying them both in success and setback, like canaries in coal mines. Derek Thompson, staff writer at The Atlantic, puts it like this: “Chief executives are normal people who navigate uncertainty by copying behavior.”
A company usually keeps one eye on its customer and the other on its competition. Having said this, all ears go to investors, because they hold the power of funding. Companies often respond even more strongly to the input of investors, who of late have seemed to pull back from brand new investments and further risk. In Q4 of 2022 alone, investments in North American startups dropped by 63%, plus annual global venture funding dropped by 35% year over year.
Additionally, first-time executives may make more conservative business decisions. They may more readily accept external pressure to conduct preemptive layoffs as they prepare for the worst. With rising prices, less spending, a market filled with incertitude, and tech giants proceeding with layoffs, even if they’re not in the sway of it at this very moment, companies are gearing up for the long-term implications of current economic conditions.
Excessive borrowing and spending due to low interest rates
Interest rates have also played a huge role in stimulating layoffs. During the pandemic, interest rates fell to all-time lows. The ability to borrow money and invest in ideas, experiments, and new businesses peaked due to easy, broadened access to funds. Borrowing to spend big on experimentation and focus on growth is not new, as many businesses have historically relied on this practice to facilitate growth at different stages of the company’s life cycle; however, the amount of borrowing and investing over the pandemic happened at an unprecedented scale.
Before when companies could access more capital, they could take on more risks, hire people at a faster rate, and let the market catch up. With the economic slowdown, inflation, and increasing interest rates, the same growth rates that companies planned for simply cannot sustain. The state of the economy calls for a correction to bring back some balance.
Growth at all costs
Not only have the circumstances outside of companies lent themselves to mass layoffs but also internal corporate philosophies and actions. A lot of companies, especially in startups and across open source, have employed an aggressive philosophy of growth at all costs, even at the expense of profitability and sustainability. In the face of shrinking cash reserves, companies still pursued new rounds of investments that they’d put toward trying to double the customer base. Rinse and repeat. For every $2–$3 spent, companies received maybe $1 as their annual recurring revenue. They operated as if more spending to earn more revenue would eventually cause them to somehow hit profitability.
Over the last decade or so, the prominent cycle of companies spending more than they bring in has compelled them to borrow money. By making the cost of borrowing effectively nothing, low interest rates over the last three years have accelerated this further. Plenty of companies took advantage of the liberty to overhire. For instance, Uber fell short of generating money on rides but continued to spend big, depending on their financiers to support them through their growth despite accruing losses.
Now that interest rates have hiked and companies can no longer afford this system, companies find themselves with few options but to self-correct through layoffs. Layoffs have occurred across all industries, but the degree to which they have hit tech, one of the sectors that most leveraged low, nearly free interest rates, indicates that the eventually profitable mindset likely played a role in bringing us to this point. As the growth-at-all-costs mentality accelerated, channels to cash have simultaneously dried up. The eventually profitable model is finally biting back.
What a dried-up VC market means for the tech industry
We are witnessing now how quickly the market can turn and the danger of resting on your laurels. We’ve seen companies with a successful IPO go through a round of layoffs just over 1.5 years later. Most recently, the biggest bank in Silicon Valley failed over a stunning 24-hour period. The reasons cited:
Rising interest rates affected the bank’s investments
The bank collected fewer deposits as its customers did not receive the same level of investments from VCs
Because of less cash influx as well as a slowing economy, startups are burning more cash to stay afloat
This underscores how rapidly the market has changed for startups and tech in general.
Is open source recession proof?
If the economy proportionally impacts larger companies, many of which qualify under tech, then it makes sense that the industry finds itself largely affected by all of these factors. With this in mind, tech companies have sought to prepare for the awaited economic impact instead of reacting to it after the fact.
This begs the question: Because open source is all about community-driven, free software, shouldn’t it be safe to assume that open source would remain less affected by the trends seen across tech? The reality is that both are highly interconnected. Many people think of OSS as a pure space separate from profit-driven ties to the tech industry. The heart behind this may be true, but research by Aiven examining GitHub archives shows that the most open source contributions actually come from major tech players: Microsoft, Google, Amazon Web Services, Intel, and Red Hat. This goes to show that changes in companies such as these will impact OSS as in an ecosystem.
In Michael Nolan’s talk on the winners and losers in FOSS at FOSDEM 2023, he concludes that bigger companies (e.g., Google and Microsoft) are funding open source more than the independents dedicated to the space. Because the teams of these larger companies working on open source projects do not directly generate revenue, their susceptibility to layoffs appears higher and their projects are subsequently affected. An article by Steven J. Vaughan-Nichols further suggests that Google’s layoffs more greatly impacted open source teams than non-open source teams. As these larger companies lay people off and cut back on spending, the open source companies that try to sell to them inevitably get impacted too.
If you’re a tech company, what can you do in this economy?
Considering what has taken place, here are a few thoughts about how to improve your operations and safeguard against layoffs as much as possible.
Save cash and grow efficiently by focusing on real usage
There is still money from investors to be had, but investments will be based on proven growth. In the software space, we have seen secondary metrics such as the growth of one’s community Slack channel or the number of stars on GitHub serve as the justification behind investment. These metrics show growth of the community but not actual potential usage or potential paying customers. Instead, you need to choose the right metrics, target activities that will grow your business, and weather the storm until circumstances improve. In a recent survey, the actual number of users running the software in production constitutes the top factor that investors evaluate. Without demonstrating real growth, investment is unlikely.
Once you do secure investment, the consideration then becomes how you steward it and garner a return. The question that always looms with projects that have not yet reached their peak is whether we are just X amount of time away from profitability. It’s the idea that if we just spend X more time, perhaps then we will reach our goals. When external elements force you to decide a project’s success and continued investment now versus later, you don’t have the luxury of waiting the project out or seeing it fulfill its potential. This is why it is critical for your leading indicators to accurately indicate how your project will turn out. The right set of metrics enables you to make better predictions and grow more efficiently.
Ship features that matter faster
With new production user growth as the goal, tightening feature set and focus areas for each release that will move people to adopt and use your software faster remains a high priority.
Experiment. Iterate. Repeat.
You’ll want to achieve specific milestones with each release, but behind the scenes, there is ongoing work to be done. Finding the balance between perfecting a business idea and testing it out to see if you’re headed in the right direction sometimes proves the hardest part of the process, because it requires discernment—not just knowledge and ingenuity. There is a time to pivot and a time to patiently keep investing until the project can develop into something really transformative. What we can know without a shadow of a doubt is the importance of testing out a project with intentionality, monitored by indicators within a specified incubation time frame. You can start to get a pulse on a project’s trajectory probably earlier than you think. If you’ve hired the right people, adapting and moving on to a new project if the initial incubator does not pan out as planned should not present the biggest roadblock. You should leverage the freedom to run with an idea through experimentation, always complemented by fast iteration based on accurate leading metrics. Of course, there are also projects that will not sustainably generate revenue in the near future but carry long-term strategic significance. You’ll want to monitor those too while remembering that context.
Consider service offerings to generate short-term revenue
Bear in mind, you don’t have to roll out perfected software to start collecting cash. In open source, oftentimes you can find customers who will pay for support, services, or non-recurring engineering. These are viable options to help self-fund initiatives and endure times of slowdown. Offering support and services is actually one of the most common open source business models. It can provide a faster avenue for revenue by leveraging expertise that you already have.
Review and refine your commercialization strategy
Beyond the reduction of jobs, layoffs are bound to impact the industry in other ways. Thinner marketing budgets will mean less sponsorships, less events, and less open source funding. For this reason, strong commercialization strategies will become more crucial than ever. Open source maintainers who rely on goodwill donations must find a pathway to commercialization, no matter how popular the project is (as seen with the widely adopted Core-JS library). Those who work on open source projects that cannot be commercially viable by nature of their setup face a much larger challenge to address sooner or later. As a starting point for tackling this problem, knowing what software different companies depend on would certainly help.
Beyond finding ways to strengthen the nuts and bolts of your commercialization strategy, you’ll want a plan for the long haul. Many early-stage startups strive to grow their community or user base while putting the option to sell services or paid-for software to the side. For them, it’s all about growth first and then eventually coming up with an enterprise offering. A better order consists of planning for a paid-for software starting now. If you offer one and it’s not being used, then all the more reason to figure out your position in the market so that you can build a loyal user base that will turn into customers.
Summary
Today, the tech industry substantially comprises infrastructure companies that build mission-critical software upon which we heavily rely. Open source plays such an important role here, because it ensures that a software lives beyond its company. TechCrunch suggests that the tech jobs market might not be as shaky as it feels, but the impact of recent layoffs is still deeply felt and can cause us to wonder what is really going on.
In summary:
A combination of factors—economic downturn, herd mentality, and excessive spending and borrowing, and a growth-at-all-costs mindset—have all led to recalibration. We could add more reasons to the list, but these are some of the more prominent ones.
Open source businesses are not immune to the recent waves of layoffs and will continue to feel the impact. If anything, layoffs seem to affect open source more than other pockets of the tech industry.
There are measures that you can take to minimize potential layoffs in the future. These include choosing the right kind of growth,mesuring the right metrics, releasing transformative features quickly, testing and adjusting your ideas regularly, offering services, and strengthening your commercialization model. Only focusing on one single strategy without the others won’t work, but taking them in tandem produces optimal results. We cannot always control external circumstances, but we can influence how our teams prepare and respond to different scenarios.
If you’re eager to start tracking real usage of your open source software, a great first step is to begin tracking download and usage metrics. Scarf provides data insights into how users are interacting with your software so that you can get better acquainted with your user base and deliver a product that best serves their needs. For additional resources, check out other episodes of The Hacking Open Source Business Podcast. We’ve got more on the way!
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