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Understanding Tech Layoffs and the Economy’s Impact on Open Source

Understanding Tech Layoffs and the Economy’s Impact on Open Source

Analytics for open source
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The year 2022 saw over 15 million layoffs across more than 1,200 companies. That number shows no signs of slowing down with 441 companies having already laid off employees in 2023. Many of these companies have raised billions of dollars with cash still in reserve and initial hiring plans unfulfilled, yet one after another has axed a percentage of their workforce in what seems to be a spreading pattern.

Avi Press (Founder and CEO, Scarf) and I have been talking about this extensively on our podcast.  In fact, we have several recorded discussions on  The Hacking Open Source Business Podcast channel talking about what layoffs, changes in the tech space,  and the overall state of the economy mean particularly for the open source software (OSS) industry.

Why all the tech layoffs?

It’s a question even for the experts, who can’t seem to agree about how to address the economic slump. Confusion about the solution only reflects confusion about the underlying problems, though in reality a variety of factors likely account for the mass layoffs. Below are a few that seem most probable. 

Economic downturn

First and foremost, the declining economy has caused companies to clean house of dying projects and tidy up teams where bloating has gradually taken shape. For certain companies, the bloating has indeed gotten out of hand, but for others, the times more so present a convenient (as opposed to necessary) opportunity to operate more leanly. By laying off under-performing, second-tier, or nonessential employees during a time when layoffs have become commonplace, companies have optimized both efficiency and optics by avoiding the stigma that comes with firing people. Overall, the tech industry’s outlook still appears strong, but even one of the strongest industries cannot withstand the impact of economic drop-off and inflation, a key contributor to the removal of 67,000 jobs in 2023 and counting. 

Herd mentality 

Although a handful of companies perhaps could not survive without a round of layoffs, what is unfortunately but likely true: We have seen the domino effect in play. Each layoff seems to reckon an additional one as acceptable and almost somewhat anticipated now that numerous companies have followed suit. Such behavior aligns with the pattern of companies trying to emulate the success of other companies by copying them both in success and setback, like canaries in coal mines. Derek Thompson, staff writer at The Atlantic, puts it like this: “Chief executives are normal people who navigate uncertainty by copying behavior.”

A company usually keeps one eye on its customer and the other on its competition. Having said this, all ears go to investors, because they hold the power of funding. Companies often respond even more strongly to the input of investors, who of late have seemed to pull back from brand new investments and further risk. In Q4 of 2022 alone, investments in North American startups dropped by 63%, plus annual global venture funding dropped by 35% year over year

Additionally, first-time executives may make more conservative business decisions. They may more readily accept external pressure to conduct preemptive layoffs as they prepare for the worst. With rising prices, less spending, a market filled with incertitude, and tech giants proceeding with layoffs, even if they’re not in the sway of it at this very moment, companies are gearing up for the long-term implications of current economic conditions.

Excessive borrowing and spending due to low interest rates

Interest rates have also played a huge role in stimulating layoffs. During the pandemic, interest rates fell to all-time lows. The ability to borrow money and invest in ideas, experiments, and new businesses peaked due to easy, broadened access to funds. Borrowing to spend big on experimentation and focus on growth is not new, as many businesses have historically relied on this practice to facilitate growth at different stages of the company’s life cycle; however, the amount of borrowing and investing over the pandemic happened at an unprecedented scale.  

Source: Global Venture Funding and Unicorn Creation In 2021 Shattered All Records by Gené Teare

Before when companies could access more capital, they could take on more risks, hire people at a faster rate, and let the market catch up. With the economic slowdown, inflation, and increasing interest rates, the same growth rates that companies planned for simply cannot sustain. The state of the economy calls for a correction to bring back some balance.

Growth at all costs

Not only have the circumstances outside of companies lent themselves to mass layoffs but also internal corporate philosophies and actions. A lot of companies, especially in startups and across open source, have employed an aggressive philosophy of growth at all costs, even at the expense of profitability and sustainability. In the face of shrinking cash reserves, companies still pursued new rounds of investments that they’d put toward trying to double the customer base. Rinse and repeat. For every $2–$3 spent, companies received maybe $1 as their annual recurring revenue. They operated as if more spending to earn more revenue would eventually cause them to somehow hit profitability. 

Over the last decade or so, the prominent cycle of companies spending more than they bring in has compelled them to borrow money. By making the cost of borrowing effectively nothing, low interest rates over the last three years have accelerated this further. Plenty of companies took advantage of the liberty to overhire. For instance, Uber fell short of generating money on rides but continued to spend big, depending on their financiers to support them through their growth despite accruing losses. 

Now that interest rates have hiked and companies can no longer afford this system, companies find themselves with few options but to self-correct through layoffs. Layoffs have occurred across all industries, but the degree to which they have hit tech, one of the sectors that most leveraged low, nearly free interest rates, indicates that the eventually profitable mindset likely played a role in bringing us to this point. As the growth-at-all-costs mentality accelerated, channels to cash have simultaneously dried up. The eventually profitable model is finally biting back.

What a dried-up VC market means for the tech industry

We are witnessing now how quickly the market can turn and the danger of resting on your laurels. We’ve seen companies with a successful IPO go through a round of layoffs just over 1.5 years later. Most recently, the biggest bank in Silicon Valley failed over a stunning 24-hour period. The reasons cited:

  • Rising interest rates affected the bank’s investments
  • The bank collected fewer deposits as its customers did not receive the same level of investments from VCs
  • Because of less cash influx as well as a slowing economy, startups are burning more cash to stay afloat

This underscores how rapidly the market has changed for startups and tech in general.

Is open source recession proof?

If the economy proportionally impacts larger companies, many of which qualify under tech, then it makes sense that the industry finds itself largely affected by all of these factors. With this in mind, tech companies have sought to prepare for the awaited economic impact instead of reacting to it after the fact. 

This begs the question: Because open source is all about community-driven, free software, shouldn’t it be safe to assume that open source would remain less affected by the trends seen across tech? The reality is that both are highly interconnected. Many people think of OSS as a pure space separate from profit-driven ties to the tech industry. The heart behind this may be true, but research by Aiven examining GitHub archives shows that the most open source contributions actually come from major tech players: Microsoft, Google, Amazon Web Services, Intel, and Red Hat. This goes to show that changes in companies such as these will impact OSS as in an ecosystem. 

In Michael Nolan’s talk on the winners and losers in FOSS at FOSDEM 2023, he concludes that bigger companies (e.g., Google and Microsoft) are funding open source more than the independents dedicated to the space. Because the teams of these larger companies working on open source projects do not directly generate revenue, their susceptibility to layoffs appears higher and their projects are subsequently affected. An article by Steven J. Vaughan-Nichols further suggests that Google’s layoffs more greatly impacted open source teams than non-open source teams. As these larger companies lay people off and cut back on spending, the open source companies that try to sell to them inevitably get impacted too.

If you’re a tech company, what can you do in this economy?

Considering what has taken place, here are a few thoughts about how to improve your operations and safeguard against layoffs as much as possible. 

Save cash and grow efficiently by focusing on real usage

There is still money from investors to be had, but investments will be based on proven growth. In the software space, we have seen secondary metrics such as the growth of one’s community Slack channel or the number of stars on GitHub serve as the justification behind investment. These metrics show growth of the community but not actual potential usage or potential paying customers. Instead, you need to choose the right metrics, target activities that will grow your business, and weather the storm until circumstances improve. In a recent survey, the actual number of users running the software in production constitutes the top factor that investors evaluate. Without demonstrating real growth, investment is unlikely.  

Source: Can My Open Source Company Raise Series A? by Robby


Once you do secure investment, the consideration then becomes how you steward it and garner a return. The question that always looms with projects that have not yet reached their peak is whether we are just X amount of time away from profitability. It’s the idea that if we just spend X more time, perhaps then we will reach our goals. When external elements force you to decide a project’s success and continued investment now versus later, you don’t have the luxury of waiting the project out or seeing it fulfill its potential. This is why it is critical for your leading indicators to accurately indicate how your project will turn out. The right set of metrics enables you to make better predictions and grow more efficiently.

Ship features that matter faster

With new production user growth as the goal, tightening feature set and focus areas for each release that will move people to adopt and use your software faster remains a high priority.  

Experiment. Iterate. Repeat.

You’ll want to achieve specific milestones with each release, but behind the scenes, there is ongoing work to be done. Finding the balance between perfecting a business idea and testing it out to see if you’re headed in the right direction sometimes proves the hardest part of the process, because it requires discernment—not just knowledge and ingenuity. There is a time to pivot and a time to patiently keep investing until the project can develop into something really transformative. What we can know without a shadow of a doubt is the importance of testing out a project with intentionality, monitored by indicators within a specified incubation time frame. You can start to get a pulse on a project’s trajectory probably earlier than you think. If you’ve hired the right people, adapting and moving on to a new project if the initial incubator does not pan out as planned should not present the biggest roadblock. You should leverage the freedom to run with an idea through experimentation, always complemented by fast iteration based on accurate leading metrics. Of course, there are also projects that will not sustainably generate revenue in the near future but carry long-term strategic significance. You’ll want to monitor those too while remembering that context. 

Consider service offerings to generate short-term revenue

Bear in mind, you don’t have to roll out perfected software to start collecting cash. In open source, oftentimes you can find customers who will pay for support, services, or non-recurring engineering. These are viable options to help self-fund initiatives and endure times of slowdown. Offering support and services is actually one of the most common open source business models. It can provide a faster avenue for revenue by leveraging expertise that you already have. 

Review and refine your commercialization strategy

Beyond the reduction of jobs, layoffs are bound to impact the industry in other ways. Thinner marketing budgets will mean less sponsorships, less events, and less open source funding. For this reason, strong commercialization strategies will become more crucial than ever. Open source maintainers who rely on goodwill donations must find a pathway to commercialization, no matter how popular the project is (as seen with the widely adopted Core-JS library). Those who work on open source projects that cannot be commercially viable by nature of their setup face a much larger challenge to address sooner or later. As a starting point for tackling this problem, knowing what software different companies depend on would certainly help. 

Beyond finding ways to strengthen the nuts and bolts of your commercialization strategy, you’ll want a plan for the long haul. Many early-stage startups strive to grow their community or user base while putting the option to sell services or paid-for software to the side. For them, it’s all about growth first and then eventually coming up with an enterprise offering. A better order consists of planning for a paid-for software starting now. If you offer one and it’s not being used, then all the more reason to figure out your position in the market so that you can build a loyal user base that will turn into customers.

Summary

Today, the tech industry substantially comprises infrastructure companies that build mission-critical software upon which we heavily rely. Open source plays such an important role here, because it ensures that a software lives beyond its company. TechCrunch suggests that the tech jobs market might not be as shaky as it feels, but the impact of recent layoffs is still deeply felt and can cause us to wonder what is really going on. 

In summary:

  1. A combination of factors—economic downturn, herd mentality, and excessive spending and borrowing, and a growth-at-all-costs mindset—have all led to recalibration. We could add more reasons to the list, but these are some of the more prominent ones.
  2. Open source businesses are not immune to the recent waves of layoffs and will continue to feel the impact. If anything, layoffs seem to affect open source more than other pockets of the tech industry.
  3. There are measures that you can take to minimize potential layoffs in the future. These include choosing the right kind of growth,mesuring the right metrics, releasing transformative features quickly, testing and adjusting your ideas regularly, offering services, and strengthening your commercialization model. Only focusing on one single strategy without the others won’t work, but taking them in tandem produces optimal results. We cannot always control external circumstances, but we can influence how our teams prepare and respond to different scenarios.

If you’re eager to start tracking real usage of your open source software, a great first step is to begin tracking download and usage metrics. Scarf provides data insights into how users are interacting with your software so that you can get better acquainted with your user base and deliver a product that best serves their needs. For additional resources, check out other episodes of The Hacking Open Source Business Podcast. We’ve got more on the way!

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Understanding Tech Layoffs and the Economy’s Impact on Open Source

Published

March 13, 2023

This article was originally posted on

Hackernoon

The year 2022 saw over 15 million layoffs across more than 1,200 companies. That number shows no signs of slowing down with 441 companies having already laid off employees in 2023. Many of these companies have raised billions of dollars with cash still in reserve and initial hiring plans unfulfilled, yet one after another has axed a percentage of their workforce in what seems to be a spreading pattern.

Avi Press (Founder and CEO, Scarf) and I have been talking about this extensively on our podcast.  In fact, we have several recorded discussions on  The Hacking Open Source Business Podcast channel talking about what layoffs, changes in the tech space,  and the overall state of the economy mean particularly for the open source software (OSS) industry.

Why all the tech layoffs?

It’s a question even for the experts, who can’t seem to agree about how to address the economic slump. Confusion about the solution only reflects confusion about the underlying problems, though in reality a variety of factors likely account for the mass layoffs. Below are a few that seem most probable. 

Economic downturn

First and foremost, the declining economy has caused companies to clean house of dying projects and tidy up teams where bloating has gradually taken shape. For certain companies, the bloating has indeed gotten out of hand, but for others, the times more so present a convenient (as opposed to necessary) opportunity to operate more leanly. By laying off under-performing, second-tier, or nonessential employees during a time when layoffs have become commonplace, companies have optimized both efficiency and optics by avoiding the stigma that comes with firing people. Overall, the tech industry’s outlook still appears strong, but even one of the strongest industries cannot withstand the impact of economic drop-off and inflation, a key contributor to the removal of 67,000 jobs in 2023 and counting. 

Herd mentality 

Although a handful of companies perhaps could not survive without a round of layoffs, what is unfortunately but likely true: We have seen the domino effect in play. Each layoff seems to reckon an additional one as acceptable and almost somewhat anticipated now that numerous companies have followed suit. Such behavior aligns with the pattern of companies trying to emulate the success of other companies by copying them both in success and setback, like canaries in coal mines. Derek Thompson, staff writer at The Atlantic, puts it like this: “Chief executives are normal people who navigate uncertainty by copying behavior.”

A company usually keeps one eye on its customer and the other on its competition. Having said this, all ears go to investors, because they hold the power of funding. Companies often respond even more strongly to the input of investors, who of late have seemed to pull back from brand new investments and further risk. In Q4 of 2022 alone, investments in North American startups dropped by 63%, plus annual global venture funding dropped by 35% year over year

Additionally, first-time executives may make more conservative business decisions. They may more readily accept external pressure to conduct preemptive layoffs as they prepare for the worst. With rising prices, less spending, a market filled with incertitude, and tech giants proceeding with layoffs, even if they’re not in the sway of it at this very moment, companies are gearing up for the long-term implications of current economic conditions.

Excessive borrowing and spending due to low interest rates

Interest rates have also played a huge role in stimulating layoffs. During the pandemic, interest rates fell to all-time lows. The ability to borrow money and invest in ideas, experiments, and new businesses peaked due to easy, broadened access to funds. Borrowing to spend big on experimentation and focus on growth is not new, as many businesses have historically relied on this practice to facilitate growth at different stages of the company’s life cycle; however, the amount of borrowing and investing over the pandemic happened at an unprecedented scale.  

Source: Global Venture Funding and Unicorn Creation In 2021 Shattered All Records by Gené Teare

Before when companies could access more capital, they could take on more risks, hire people at a faster rate, and let the market catch up. With the economic slowdown, inflation, and increasing interest rates, the same growth rates that companies planned for simply cannot sustain. The state of the economy calls for a correction to bring back some balance.

Growth at all costs

Not only have the circumstances outside of companies lent themselves to mass layoffs but also internal corporate philosophies and actions. A lot of companies, especially in startups and across open source, have employed an aggressive philosophy of growth at all costs, even at the expense of profitability and sustainability. In the face of shrinking cash reserves, companies still pursued new rounds of investments that they’d put toward trying to double the customer base. Rinse and repeat. For every $2–$3 spent, companies received maybe $1 as their annual recurring revenue. They operated as if more spending to earn more revenue would eventually cause them to somehow hit profitability. 

Over the last decade or so, the prominent cycle of companies spending more than they bring in has compelled them to borrow money. By making the cost of borrowing effectively nothing, low interest rates over the last three years have accelerated this further. Plenty of companies took advantage of the liberty to overhire. For instance, Uber fell short of generating money on rides but continued to spend big, depending on their financiers to support them through their growth despite accruing losses. 

Now that interest rates have hiked and companies can no longer afford this system, companies find themselves with few options but to self-correct through layoffs. Layoffs have occurred across all industries, but the degree to which they have hit tech, one of the sectors that most leveraged low, nearly free interest rates, indicates that the eventually profitable mindset likely played a role in bringing us to this point. As the growth-at-all-costs mentality accelerated, channels to cash have simultaneously dried up. The eventually profitable model is finally biting back.

What a dried-up VC market means for the tech industry

We are witnessing now how quickly the market can turn and the danger of resting on your laurels. We’ve seen companies with a successful IPO go through a round of layoffs just over 1.5 years later. Most recently, the biggest bank in Silicon Valley failed over a stunning 24-hour period. The reasons cited:

  • Rising interest rates affected the bank’s investments
  • The bank collected fewer deposits as its customers did not receive the same level of investments from VCs
  • Because of less cash influx as well as a slowing economy, startups are burning more cash to stay afloat

This underscores how rapidly the market has changed for startups and tech in general.

Is open source recession proof?

If the economy proportionally impacts larger companies, many of which qualify under tech, then it makes sense that the industry finds itself largely affected by all of these factors. With this in mind, tech companies have sought to prepare for the awaited economic impact instead of reacting to it after the fact. 

This begs the question: Because open source is all about community-driven, free software, shouldn’t it be safe to assume that open source would remain less affected by the trends seen across tech? The reality is that both are highly interconnected. Many people think of OSS as a pure space separate from profit-driven ties to the tech industry. The heart behind this may be true, but research by Aiven examining GitHub archives shows that the most open source contributions actually come from major tech players: Microsoft, Google, Amazon Web Services, Intel, and Red Hat. This goes to show that changes in companies such as these will impact OSS as in an ecosystem. 

In Michael Nolan’s talk on the winners and losers in FOSS at FOSDEM 2023, he concludes that bigger companies (e.g., Google and Microsoft) are funding open source more than the independents dedicated to the space. Because the teams of these larger companies working on open source projects do not directly generate revenue, their susceptibility to layoffs appears higher and their projects are subsequently affected. An article by Steven J. Vaughan-Nichols further suggests that Google’s layoffs more greatly impacted open source teams than non-open source teams. As these larger companies lay people off and cut back on spending, the open source companies that try to sell to them inevitably get impacted too.

If you’re a tech company, what can you do in this economy?

Considering what has taken place, here are a few thoughts about how to improve your operations and safeguard against layoffs as much as possible. 

Save cash and grow efficiently by focusing on real usage

There is still money from investors to be had, but investments will be based on proven growth. In the software space, we have seen secondary metrics such as the growth of one’s community Slack channel or the number of stars on GitHub serve as the justification behind investment. These metrics show growth of the community but not actual potential usage or potential paying customers. Instead, you need to choose the right metrics, target activities that will grow your business, and weather the storm until circumstances improve. In a recent survey, the actual number of users running the software in production constitutes the top factor that investors evaluate. Without demonstrating real growth, investment is unlikely.  

Source: Can My Open Source Company Raise Series A? by Robby


Once you do secure investment, the consideration then becomes how you steward it and garner a return. The question that always looms with projects that have not yet reached their peak is whether we are just X amount of time away from profitability. It’s the idea that if we just spend X more time, perhaps then we will reach our goals. When external elements force you to decide a project’s success and continued investment now versus later, you don’t have the luxury of waiting the project out or seeing it fulfill its potential. This is why it is critical for your leading indicators to accurately indicate how your project will turn out. The right set of metrics enables you to make better predictions and grow more efficiently.

Ship features that matter faster

With new production user growth as the goal, tightening feature set and focus areas for each release that will move people to adopt and use your software faster remains a high priority.  

Experiment. Iterate. Repeat.

You’ll want to achieve specific milestones with each release, but behind the scenes, there is ongoing work to be done. Finding the balance between perfecting a business idea and testing it out to see if you’re headed in the right direction sometimes proves the hardest part of the process, because it requires discernment—not just knowledge and ingenuity. There is a time to pivot and a time to patiently keep investing until the project can develop into something really transformative. What we can know without a shadow of a doubt is the importance of testing out a project with intentionality, monitored by indicators within a specified incubation time frame. You can start to get a pulse on a project’s trajectory probably earlier than you think. If you’ve hired the right people, adapting and moving on to a new project if the initial incubator does not pan out as planned should not present the biggest roadblock. You should leverage the freedom to run with an idea through experimentation, always complemented by fast iteration based on accurate leading metrics. Of course, there are also projects that will not sustainably generate revenue in the near future but carry long-term strategic significance. You’ll want to monitor those too while remembering that context. 

Consider service offerings to generate short-term revenue

Bear in mind, you don’t have to roll out perfected software to start collecting cash. In open source, oftentimes you can find customers who will pay for support, services, or non-recurring engineering. These are viable options to help self-fund initiatives and endure times of slowdown. Offering support and services is actually one of the most common open source business models. It can provide a faster avenue for revenue by leveraging expertise that you already have. 

Review and refine your commercialization strategy

Beyond the reduction of jobs, layoffs are bound to impact the industry in other ways. Thinner marketing budgets will mean less sponsorships, less events, and less open source funding. For this reason, strong commercialization strategies will become more crucial than ever. Open source maintainers who rely on goodwill donations must find a pathway to commercialization, no matter how popular the project is (as seen with the widely adopted Core-JS library). Those who work on open source projects that cannot be commercially viable by nature of their setup face a much larger challenge to address sooner or later. As a starting point for tackling this problem, knowing what software different companies depend on would certainly help. 

Beyond finding ways to strengthen the nuts and bolts of your commercialization strategy, you’ll want a plan for the long haul. Many early-stage startups strive to grow their community or user base while putting the option to sell services or paid-for software to the side. For them, it’s all about growth first and then eventually coming up with an enterprise offering. A better order consists of planning for a paid-for software starting now. If you offer one and it’s not being used, then all the more reason to figure out your position in the market so that you can build a loyal user base that will turn into customers.

Summary

Today, the tech industry substantially comprises infrastructure companies that build mission-critical software upon which we heavily rely. Open source plays such an important role here, because it ensures that a software lives beyond its company. TechCrunch suggests that the tech jobs market might not be as shaky as it feels, but the impact of recent layoffs is still deeply felt and can cause us to wonder what is really going on. 

In summary:

  1. A combination of factors—economic downturn, herd mentality, and excessive spending and borrowing, and a growth-at-all-costs mindset—have all led to recalibration. We could add more reasons to the list, but these are some of the more prominent ones.
  2. Open source businesses are not immune to the recent waves of layoffs and will continue to feel the impact. If anything, layoffs seem to affect open source more than other pockets of the tech industry.
  3. There are measures that you can take to minimize potential layoffs in the future. These include choosing the right kind of growth,mesuring the right metrics, releasing transformative features quickly, testing and adjusting your ideas regularly, offering services, and strengthening your commercialization model. Only focusing on one single strategy without the others won’t work, but taking them in tandem produces optimal results. We cannot always control external circumstances, but we can influence how our teams prepare and respond to different scenarios.

If you’re eager to start tracking real usage of your open source software, a great first step is to begin tracking download and usage metrics. Scarf provides data insights into how users are interacting with your software so that you can get better acquainted with your user base and deliver a product that best serves their needs. For additional resources, check out other episodes of The Hacking Open Source Business Podcast. We’ve got more on the way!

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CopilotKit Case Study: Leveraging Scarf to Uncover Hidden Open-Source Opportunities

CopilotKit Case Study: Leveraging Scarf to Uncover Hidden Open-Source Opportunities

CopilotKit implemented Scarf to gain visibility into their open-source community. By adding Scarf to their documentation, they could see which companies were actively engaging with their resources, providing valuable insights into potential leads and customer segments.
Measure Your Open Source Project's Downloads Using Scarf

Measure Your Open Source Project's Downloads Using Scarf

Tracking downloads of your open-source projects is key to understanding user engagement. With Scarf, you can see which businesses are using your project, which versions are popular, which platforms are being targeted, and more. This playbook will show you how to set up Scarf to monitor your project’s downloads.
What's New at Scarf: Key Takeaways from the Scarf Summit

What's New at Scarf: Key Takeaways from the Scarf Summit

On July 16th, we hosted our first-ever Scarf Summit, celebrating analytics for open source and the significant improvements we’ve made to the Scarf platform. In case you missed it, here’s a recap of all the key updates shared by our Engineering Leader, Aaron Porter.
Building Scarf: Avi Press on Haskell, Telemetry, and Open Source Challenges

Building Scarf: Avi Press on Haskell, Telemetry, and Open Source Challenges

In this episode of the Haskell Interlude Podcast, Joachim Breitner and Andreas Löh sit down with Avi Press, the founder of Scarf, to discuss his journey with Haskell, the telemetry landscape in open source software, and the technical as well as operational challenges of building a startup with Haskell at its core.
Boost Your Outreach with Scarf Filtering

Boost Your Outreach with Scarf Filtering

Scarf Basic and Premium tiers have long had the ability to sort their open source usage data by company, domain, events, last seen, and funnel stage. But our customers have been wanting more. Now you can hyper target by combining region, tech stack, and funnel stage, making outreach as refined and low friction as possible. 
Below the Surface: Why Open Source Needs Analytics

Below the Surface: Why Open Source Needs Analytics

Understanding open source user engagements and usage is obscured by a lack of actionable data, a result of its inherent openness and anonymity. Embracing a data-driven approach to open source projects helps them not only grow, but also understand the keys to their success, benefiting everyone involved.
How Garden Leverages Scarf to Understand and Grow Their User Base

How Garden Leverages Scarf to Understand and Grow Their User Base

As an open source company, Garden knew how hard it was going to be to get usage data. Adding Scarf for analytics on open source downloads turned anonymous numbers into company names. Using Scarf’s privacy-first analytics also helped Garden to know what kind of companies were using their OSS and where they were located.
OSS Privacy & OSS Analytics, How Heroic Labs Struck a Balance

OSS Privacy & OSS Analytics, How Heroic Labs Struck a Balance

Once Heroic started using Scarf, they learned that they were even more popular than they thought they were. Using Scarf, they were able to determine where, by country, their users were downloading from, and how many per day.
Unlimited Free Seats and Data Retention for All Linux Foundation Projects

Unlimited Free Seats and Data Retention for All Linux Foundation Projects

Any LF project maintainer can use Scarf without needing any further approval from the foundation. Scarf is offering all LF projects free accounts with a few additional features over our base free version. LF projects will get usage data like docs, downloads, and page views with unlimited free seat licenses and data retention.
Union.ai and Flyte: Privacy, Open Source, and Building a Commercial Business

Union.ai and Flyte: Privacy, Open Source, and Building a Commercial Business

Union is an open source first company. It uses Scarf to drive their DevRel strategy and improve their open source project. It also uses Scarf to power its consultative sales approach to help customers where it makes sense. Union has been successfully leveraging Scarf funnel analysis to shape the product to better fit the market so that they can focus on ensuring that companies can get value from Flyte sooner.
Navigating the Complexities of Open Source Commercialization: Insights from Adam Jacob

Navigating the Complexities of Open Source Commercialization: Insights from Adam Jacob

In this latest episode of "Hacking Open Source Business," Avi Press and Matt Yonkovit sit down with Adam Jacob, the co-founder of Chef and current CEO of System Initiative. With a rich history in the open-source world and numerous thought-provoking opinions, Adam delves into the intricacies of open-source commercialization, offering valuable insights and alternative strategies to the commonly held Open Core model.
Scarf Newsletter - May 2024

Scarf Newsletter - May 2024

Stay up to date with the latest updates from Scarf. Discover upcoming features, industry news, partnerships, and events. May 2024 Newsletter.
Smallstep Labs: Leveraging Open Source Data for Enterprise Growth

Smallstep Labs: Leveraging Open Source Data for Enterprise Growth

Smallstep wanted to understand the impact of their open-source project on enterprise adoption of their commercial security solutions. Smallstep uses Scarf to better understand user interactions and software usage, providing insights into its user base and potential customer segments as an important signal for commercial use.
Diagrid and Dapr: How to Balance Open Source and Business Through Data

Diagrid and Dapr: How to Balance Open Source and Business Through Data

Diagrid was founded in 2022 by the creators of the popular Dapr open source project. Making data-driven decisions for a commercial company built on an open source project that had no real concrete data, was a real challenge. Diagrid translated Scarf data into valuable insights for marketing and product development of their commercial product.
12 Reasons Why Haskell is a Terrible Choice for Startups (and why we picked it anyway)

12 Reasons Why Haskell is a Terrible Choice for Startups (and why we picked it anyway)

When we approached the project of building Scarf, we turned to our favorite language: Haskell. Little did we know, this decision would shape our story in more ways than one.
Unstructured: Understanding an Open Source Project’s Impact on Commercial Success

Unstructured: Understanding an Open Source Project’s Impact on Commercial Success

Unstructured had so much usage of their open source, but so little data. Prior to Scarf, they mostly had GitHub information for things like downloads and stars. It was difficult to separate the good signal from the noise without any specific information that would help them to better target this large and growing open source user base or data to influence their product roadmap. 
New Integration: Scarf + Common Room = Supercharged Insights for Open Source Projects

New Integration: Scarf + Common Room = Supercharged Insights for Open Source Projects

It’s happening! Scarf is part of the Common Room Signal Partners program. Soon, you will be able to integrate your Scarf data into your Common Room platform for a more complete view of all of your user signals.
Scarf Newsletter - March 2024

Scarf Newsletter - March 2024

Stay up to date with the latest updates from Scarf. Discover upcoming features, industry news, partnerships, and events. March 2024 Newsletter.
State of Open Source Usage: The Scarf Report 2023

State of Open Source Usage: The Scarf Report 2023

In 2023, the open source software (OSS) landscape showed significant growth and shifts in various aspects. Here are the key findings:
Scarf Successfully Completes Type 1 SOC 2 Examination with an Unqualified Opinion

Scarf Successfully Completes Type 1 SOC 2 Examination with an Unqualified Opinion

We are thrilled to announce that we have successfully completed a Type 1 System and Organization Controls 2 (SOC 2) examination for our Scarf Platform service as of January 31, 2024.
Analytics are Starting to Win in Open Source

Analytics are Starting to Win in Open Source

When Scarf emerged back in 2019, many people expressed skepticism that usage analytics would ever be tolerated in the open source world. 5 years later, Scarf has shown this once solidified cultural norm can indeed change. Learn how Scarf's journey mirrors a broader shift in open source culture and why embracing usage analytics could shape the future of open software development.
Scarf Newsletter - February 2024

Scarf Newsletter - February 2024

Stay up to date with the latest updates from Scarf. Discover upcoming features, industry news, partnerships, and events. February 2024 Newsletter.
Scarf Case Study: Apache Superset

Scarf Case Study: Apache Superset

Apache Superset is an open-source modern data exploration and visualization platform that makes it easy for users of all skill sets to explore and visualize their data. We spoke with Maxime Beauchemin, founder & CEO of Preset, and the original creator of both Apache Superset and Apache Airflow, who shared with us Superset's experience using Scarf.
Haskell.org: Bridging the Gap Between Language Innovation and Community Understanding

Haskell.org: Bridging the Gap Between Language Innovation and Community Understanding

Haskell, a cutting-edge programming language rooted in pure functionality, boasts static typing, type inference, and lazy evaluation. The language's ongoing evolution is bolstered by a diverse array of organizations, including the Haskell.org committee. This committee strategically leveraged the Scarf solution for testing purposes.
Scarf Newsletter - December 2023

Scarf Newsletter - December 2023

We’re pleased to share a final recap of the latest Scarf updates for December and 2023 as a whole. Join us in this last edition of our 2023 newsletters.
Introducing OQLs: A New Way for Businesses to Quantify Open Source Adoption

Introducing OQLs: A New Way for Businesses to Quantify Open Source Adoption

In the open source ecosystem, user behaviors are diverse and conversion tracking poses unique challenges frequently leaving traditional marketing strategies insufficient. Recognizing this gap, we are excited to introduce a brand new way for businesses to make sense of this opaque and noisy signal – Open Source Qualified Leads (OQLs).
Scarf Newsletter - November 2023

Scarf Newsletter - November 2023

Stay up to date with the latest updates from Scarf. Discover upcoming features, industry news, partnerships, and events. November 2023 Newsletter.
The BSL Phenomenon: Balancing Sustainability and Open Source Principles

The BSL Phenomenon: Balancing Sustainability and Open Source Principles

In recent years, a notable development in the open source landscape is the growing number of large corporations considering the transition from open source licenses to more restrictive models like the Business Source License (BSL). This trend raises further questions about the sustainability and future of open source projects, particularly when large players alter their approach.
State of Open Source Usage Q3 2023: The Scarf Report

State of Open Source Usage Q3 2023: The Scarf Report

In Q3 2023, the open source software (OSS) landscape showed significant growth and shifts in various aspects. Here are the key findings:
Unlocking the Power of Custom URL Parameters with Scarf: A Comprehensive Guide

Unlocking the Power of Custom URL Parameters with Scarf: A Comprehensive Guide

A recent release of Scarf added the ability to track and report on custom URL parameters. If you are looking to gain more intelligence around how you open source users interact with your project and download your software using link parameters in key situations can reveal interesting and helpful trends that can help you grow your user base and unlock open source qualified leads.
Building Trust: How to Collect Data Responsibly as an Open Source Project

Building Trust: How to Collect Data Responsibly as an Open Source Project

In the ever-evolving landscape of open source software, data collection has become a hot-button issue. As the open source community grows and software becomes increasingly integral to our daily lives, concerns about data collection ethics have emerged.
Scarf Newsletter - September 2023

Scarf Newsletter - September 2023

Stay up to date with the latest updates from Scarf. Discover upcoming features, industry news, partnerships, and events. September 2023 Newsletter.
 Measuring the Commercial ROI of DEVREL

Measuring the Commercial ROI of DEVREL

In today's fast-paced tech world, the Developer Relations (DevRel) role has moved from the periphery to the center stage. Companies, irrespective of their size, are now seriously considering the worth of having a dedicated DevRel team. But, how do you quantify the success or failure of such an effort? What metrics should companies use? This post dives deep into understanding the commercial Return on Investment (ROI) of DevRel.
Selling Open Source: 101 - Guide for Sales and Marketing Teams

Selling Open Source: 101 - Guide for Sales and Marketing Teams

Monetizing open source software is a challenging task, but it can also be highly rewarding. Unlike traditional software, you're essentially competing against a free version of your product. So, how do you sell something that is inherently free?
Beyond the Surface: How to Engage with the Quiet Members of your Open Source Community

Beyond the Surface: How to Engage with the Quiet Members of your Open Source Community

In the dynamic realm of community management, marketing, and developer relations, success depends upon more than just attracting attention. It's about fostering meaningful relationships, nurturing engagement, and amplifying your community's impact. 
Mastering Telemetry in Open Source: A Simple Guide to Building Lightweight Call Home Functionality

Mastering Telemetry in Open Source: A Simple Guide to Building Lightweight Call Home Functionality

This guidebook shows you how to implement a call-home functionality or telemetry within your open-source software while at the same time being transparent and respectful of your users data. Let's explore how to build a minimal, privacy-focused call home functionality using a simple version check and Scarf.
Scarf Newsletter - July 2023

Scarf Newsletter - July 2023

Stay up to date with the latest updates from Scarf. Discover upcoming features, industry news, partnerships, and events. July 2023 Newsletter.
Open Source Metrics: Fear and Loathing (Part 2)

Open Source Metrics: Fear and Loathing (Part 2)

Many open source contributors are reluctant or skeptical about metrics. They think metrics are overrated, irrelevant, or even harmful to their projects and communities. But in this blog post, we argue that metrics are essential for making better decisions, improving the experience for users and contributors, and demonstrating the impact and value of your open source work. We also share some tips and examples from OSPOs and DevRel teams on how to choose and use metrics effectively.
Why GitHub Repos Are Not Enough for Your Docs: The Benefits of Creating a Dedicated Doc Site

Why GitHub Repos Are Not Enough for Your Docs: The Benefits of Creating a Dedicated Doc Site

Many open-source developers rely on GitHub as their primary documentation source. But this can be a costly mistake that can affect your project’s success and adoption. In this blog, we’ll explain why you need to build your own docs site and how to do it easily and effectively.
Data-Driven Open Source: Why You Should Care About Metrics (Part 1)

Data-Driven Open Source: Why You Should Care About Metrics (Part 1)

Open source projects and companies need data to grow and enhance their performance. However, many open source leaders and communities overlook or reject metrics and depend on intuition, relationships, or imitation. Data can help you spot problems, opportunities, and false positives in growth strategies. In this blog post, Matt Yonkovit shows you why data is important for open source success and how it can offer insights and guidance for open source projects to reach their goals and make better decisions.
State of Open Source Usage Q2 2023: The Scarf Report

State of Open Source Usage Q2 2023: The Scarf Report

Open source software continues to be a vital part of enterprise operations in Q2 2023, as more and more companies adopt open source solutions for their business needs. In this blog post, we will examine the state of open source usage in Q2 2023 and the trends that are shaping the future of open source.
Developer Relations (DevRel): Where Should It Reside in Your Organization

Developer Relations (DevRel): Where Should It Reside in Your Organization

DevRel is a vital function for any organization that wants to engage with the developer community and grow its user base. However, there is no one-size-fits-all solution for where to place DevRel within the organizational structure. In this blog post, we explore three common strategies for DevRel placement: marketing, product, and hybrid. We discuss the advantages and challenges of each strategy, and provide some tips on how to decide which one is best for your organization and goals.
The Gating Debate: Striking a Balance Between Open Source and Marketing Insights

The Gating Debate: Striking a Balance Between Open Source and Marketing Insights

In the open source industry, identifying and engaging users is a major challenge. Many users download software from third-party platforms that do not share user data with the software company. Gating content behind a login or an email form can help, but it can also alienate potential users who value their privacy and convenience. In this blog post, we explore the pros and cons of gating content in the open source industry, and we offer an alternative solution that can help you identify and connect with your users without compromising your content.
How to Use Metrics to Track and Evaluate Your Open Source Community’s Success

How to Use Metrics to Track and Evaluate Your Open Source Community’s Success

Open source software depends on the power of its community. But how do you know if your community is healthy and thriving? In this blog, you will learn how to use metrics to track and evaluate your community’s activity, engagement, growth, diversity, quality, and impact. You will hear from founders, DevRel experts, and investors who share their best practices and tips on how to measure and improve your community’s performance and value.
How to: Using anonymous downloads, website traffic, and documentation views to generate leads

How to: Using anonymous downloads, website traffic, and documentation views to generate leads

Learn how to overcome the challenges of open source software marketing and turn anonymous data into qualified leads. In this blog post, we’ll show you how to use download data, web traffic, and documentation views to identify potential customers and grow your sales pipeline. Discover how to track downloads, website traffic and documentation views with Scarf Gateway and the Scarf Tracking Pixel.
Why Your Open Source Startup Is Going To Fail (And What You Can Do About It)

Why Your Open Source Startup Is Going To Fail (And What You Can Do About It)

This blog post outlines ten common mistakes made by founders of open source startups, from failing to ask the right questions to neglecting the standardization of key metrics. By offering guidance on how to avoid these pitfalls, it provides a roadmap to successfully commercializing open source projects.
Open Source Monetization 101: A Step-by-Step Guide

Open Source Monetization 101: A Step-by-Step Guide

Many people believe that making money from open source projects is an arduous or even impossible task. However, with the right strategies it is possible to build a sustainable business while keeping the spirit of open source intact. By evaluating the market fit and commercial viability of an open source project before considering funding and monetization, one can realistically begin to explore the financial potential of an open source project. Here's how to do it.
The Open Source Sales & Marketing Funnel: Navigating the Challenges of Anonymous Downloads and Activity Tracking

The Open Source Sales & Marketing Funnel: Navigating the Challenges of Anonymous Downloads and Activity Tracking

This blog emphasizes the importance of a comprehensive approach to lead generation in the open source software space. Amid the challenges of anonymous usage and privacy regulations, strategies focusing on download activity, community engagement, and web traffic can maximize lead identification. Employing lead scoring and maintaining a list of active software users can further enhance sales outcomes in this unique market.
Scarf Newsletter - May 2023

Scarf Newsletter - May 2023

Stay up to date with the latest updates from Scarf. Discover upcoming features, industry news, partnerships, and events. May 2023 Newsletter.
Harnessing Software Download Patterns: Using Open Source Download Metrics to Uncover New Users and Potential Customers

Harnessing Software Download Patterns: Using Open Source Download Metrics to Uncover New Users and Potential Customers

Here at Scarf, we've developed a solution to help open source projects and businesses gain more insight into their users and their download traffic - Scarf Gateway. Here's how it works.
Unlocking Growth Potential: Scarf Users Benefit from Clearbit Integration for Improved User Intelligence

Unlocking Growth Potential: Scarf Users Benefit from Clearbit Integration for Improved User Intelligence

We are thrilled to announce our latest partnership with Clearbit (https://clearbit.com/). This collaboration will offer Scarf users and customers an enriched array of data about their user base, significantly enhancing the quality of information you already value from Scarf.
State of Open Source Usage Q1 2023: The Scarf Report

State of Open Source Usage Q1 2023: The Scarf Report

The popularity of open source software is not in doubt, but little concrete public data exists beyond human-generated surveys on adoption usage. In this blog post, we will explore the state of open source usage in Q1 2023 and the data illustrating how open source is becoming an increasingly important part of enterprise operations.
Connecting Community Efforts in Open Source to Business Success

Connecting Community Efforts in Open Source to Business Success

The success of DevRel (Developer Relations) and community efforts in open source can be challenging to measure, as there is often a disconnect between the goals and expectations of the community and the business. This blog post discusses the challenges of measuring the success of DevRel and community efforts in open source.
3 Keys to Growing the Adoption of an Open Source Project

3 Keys to Growing the Adoption of an Open Source Project

Successful open source projects don't always translate into successful open source businesses. However, by focusing on building a kick-ass product, raising awareness, making the product easier to use, and fostering a strong open source community, you can set the stage for converting users into paying customers.
The Most Neglected and Overlooked Open Source Metric: Production Users

The Most Neglected and Overlooked Open Source Metric: Production Users

Everyone wants a larger open source user base, but very few people effectively measure its growth. Let’s discuss why.
Switching Container Registries With Zero Downtime

Switching Container Registries With Zero Downtime

You can use the open source Scarf Gateway to switch hosting providers, container registries, or repositories without impacting end users in the future.
Understanding Tech Layoffs and the Economy’s Impact on Open Source

Understanding Tech Layoffs and the Economy’s Impact on Open Source

What is driving all this tech layoffs? , What is their impact on the open source software industry? We will walk through all the potential reasons from an economic downturn, herd mentality, excessive borrowing and spending due to low interest rates, and growth at all costs as the main reasons behind the layoffs. Companies can continue to grow in this tight economic market if they are focused on optimizing efficiency and sustaining the right growth.
Why Downloads are an Essential Metric for Open Source Software Projects

Why Downloads are an Essential Metric for Open Source Software Projects

If you're only going to track one thing for your OSS project, track your downloads.
The Open Source Business Metrics Guide

The Open Source Business Metrics Guide

How to Build, Grow, and Measure the Success of an Open Source Business
Messaging and Positioning Considerations for Introducing an Open Source Product

Messaging and Positioning Considerations for Introducing an Open Source Product

At the All Things Open conference, Emily Omier, a seasoned positioning consultant, sat down with Avi Press (Founder and CEO, Scarf) and Matt Yonkovit (The HOSS, Scarf) to discuss how to message, position, and validate your open source product on The Hacking Open Source Business Podcast. You can watch the full episode below or continue reading for a recap.
How to Get the Attention of an Open Source Software Investor

How to Get the Attention of an Open Source Software Investor

On the Hacking Open Source Business podcast, Joseph Jacks aka JJ (Founder, OSS Capital) joins Avi Press (Founder and CEO, Scarf) and Matt Yonkovit (The HOSS, Scarf) to share what you need to know before starting a commercial open source software (COSS) company and how you can set yourself and your project apart in a way that attracts investor funding. As an investor who exclusively focuses on open source startups, JJ provides a VC perspective on what he looks for when evaluating investment opportunities.
Heroic Labs' Journey to Open Source and 5.3M Docker Downloads

Heroic Labs' Journey to Open Source and 5.3M Docker Downloads

On The Hacking Open Source Business podcast, CEO Chris Molozian and Head of Developer Relations Gabriel Pene at Heroic Labs elaborate on their usage and shift to open source and how it accelerated their adoption.
How to Keep Open Source Projects Open Source

How to Keep Open Source Projects Open Source

In this recap of the first episode of the Hacking Open Source Business Podcast, co-hosts Matt Yonkovit and Avi Press, Scarf Founder and CEO, dig into a recent controversy that highlights the challenges open source projects face trying to create sustainable revenue streams to support a business or a non-profit that funds the project’s growth.
How Buoyant Drives Open-Source-Led Growth with Linkerd

How Buoyant Drives Open-Source-Led Growth with Linkerd

Building a business around an open-source project is hard. Learn more about how Buoyant drives product-led growth with Linkerd.
Alex Biehl: Open Sourcing a Tool to Generate Haskell Server Stubs

Alex Biehl: Open Sourcing a Tool to Generate Haskell Server Stubs

Alex is a software engineer at Scarf who recently open sourced a tool to generate Haskell server stubs called Tie.
Tanner Linsley: Building Sustainable Open Source Projects

Tanner Linsley: Building Sustainable Open Source Projects

Tanner Linsley joined us to explain how he got started in open source and how he has made working in open source sustainable.
Stefano Maffulli: An Exploration on Standards for Open Source Packaging and Distribution

Stefano Maffulli: An Exploration on Standards for Open Source Packaging and Distribution

Scarf Sessions is a new stream where we have conversations with people shaping the landscape in open source and open source sustainability. This post will give a recap of the conversation Scarf CEO, Avi Press and I had with our guest Stefano Maffulli.
Using OSS Usage Data to Sell your Company

Using OSS Usage Data to Sell your Company

Learn how Nestybox used Scarf to gather better project insights and provide accurate data during their recent acquisition.
A Different Approach to Measuring Open Source Community Health

A Different Approach to Measuring Open Source Community Health

Community is important to the success of open source software. To understand and grow a community, project founders and maintainers need visibility into various technical, social, and even financial metrics. But what metrics should we be using?
Scarf Tech Stack: Relude

Scarf Tech Stack: Relude

This blog post will talk about Relude, a project we use in the majority of our Scarf tech stack
Python Wheels vs Eggs (And How Data-Driven Decisions Must Become The Norm in Open-Source)

Python Wheels vs Eggs (And How Data-Driven Decisions Must Become The Norm in Open-Source)

Should Python eggs be deprecated in favor of wheels? What does the data show? This post explores how the right data can make decisions like this easier for maintainers and Open Source organizations.
Changelog: Company Identification Change

Changelog: Company Identification Change

Announcing a new change to the way we identify companies.
Announcing Python Support

Announcing Python Support

Advanced registry analytics are now available for Python package maintainers
Project Spotlight: Scarf Gateway Stats

Project Spotlight: Scarf Gateway Stats

This Project Spotlight will focus on another exciting open source project, Scarf Gateway Stats.
Scarf Will Block Package Downloads from the Russian Government

Scarf Will Block Package Downloads from the Russian Government

In solidarity with Ukraine, Scarf Gateway will no longer service package downloads from Russian Government sources.
Changelog: New Pixel Snippet

Changelog: New Pixel Snippet

A notice to our Documentation Insights users.
Community Spotlight: nix-community

Community Spotlight: nix-community

This is the second post in a new series from Scarf: Spotlights where we highlight awesome projects and communities.
Changelog: Registry Validation for Auto-package Creation

Changelog: Registry Validation for Auto-package Creation

A summary of the new registry validation feature for auto-package creation.
Three Ways to Build Better Products Through Analytics

Three Ways to Build Better Products Through Analytics

A special guest post from open-source analytics company PostHog
New Year, New Scarf Features

New Year, New Scarf Features

Today, we're launching some of the most frequently asked for features since we launched Scarf Gateway back in March.
The Scarf Tech Stack

The Scarf Tech Stack

How Scarf is built
OSS Project Spotlight: IHP

OSS Project Spotlight: IHP

In a new blog post series, we'll highlight great OSS projects that are using Scarf. Today, we are featuring IHP, a modern batteries-included Haskell web framework
Measuring Downloads of Anything You Distribute

Measuring Downloads of Anything You Distribute

Scarf's core registry infrastructure has leveled up to support any kind of direct file download
Announcing Nomia and the Scarf Environment Manager

Announcing Nomia and the Scarf Environment Manager

Our mission here at Scarf centers around enhancing the connections between open source software maintainers and end users. Learn how Scarf + Nomia can reduce the complexity and increase the efficiency of the end-user open source integration experience.
Join Us at the Scarf Summit on December 10th
November 27, 2024

Join Us at the Scarf Summit on December 10th

The Scarf Summit is back, and we’re inviting you to join us for an event that’s all about turning open source usage data into actionable insights.
Daniela Villegas
Daniela Villegas
The Open Source Business Metrics Guide 2024
November 21, 2024

The Open Source Business Metrics Guide 2024

Today, the most commonly accepted metrics for open source adoption and growth are heavily focused on the contributors and community (the idea is healthy contributions should equate to healthy adoption). While these are useful metrics, they are only part of the picture. This guide is built for those at open-source-based companies who are responsible for growth and adoption. 
Sara Dornsife
Sara Dornsife
Bringing Open Source Usage Data Directly to Your CRM: Scarf's New Salesforce Integration
November 12, 2024

Bringing Open Source Usage Data Directly to Your CRM: Scarf's New Salesforce Integration

We’ve got some exciting news: Scarf just launched a powerful, native integration with Salesforce, bringing Scarf’s rich open source usage data directly into your CRM. No more bouncing between tools or setting up S3 data exports—you can now get all the insights you need where you already do your work.
Sara Dornsife
Sara Dornsife

Understanding Tech Layoffs and the Economy’s Impact on Open Source

The year 2022 saw over 15 million layoffs across more than 1,200 companies. That number shows no signs of slowing down with 441 companies having already laid off employees in 2023. Many of these companies have raised billions of dollars with cash still in reserve and initial hiring plans unfulfilled, yet one after another has axed a percentage of their workforce in what seems to be a spreading pattern.

Avi Press (Founder and CEO, Scarf) and I have been talking about this extensively on our podcast.  In fact, we have several recorded discussions on  The Hacking Open Source Business Podcast channel talking about what layoffs, changes in the tech space,  and the overall state of the economy mean particularly for the open source software (OSS) industry.

Why all the tech layoffs?

It’s a question even for the experts, who can’t seem to agree about how to address the economic slump. Confusion about the solution only reflects confusion about the underlying problems, though in reality a variety of factors likely account for the mass layoffs. Below are a few that seem most probable. 

Economic downturn

First and foremost, the declining economy has caused companies to clean house of dying projects and tidy up teams where bloating has gradually taken shape. For certain companies, the bloating has indeed gotten out of hand, but for others, the times more so present a convenient (as opposed to necessary) opportunity to operate more leanly. By laying off under-performing, second-tier, or nonessential employees during a time when layoffs have become commonplace, companies have optimized both efficiency and optics by avoiding the stigma that comes with firing people. Overall, the tech industry’s outlook still appears strong, but even one of the strongest industries cannot withstand the impact of economic drop-off and inflation, a key contributor to the removal of 67,000 jobs in 2023 and counting. 

Herd mentality 

Although a handful of companies perhaps could not survive without a round of layoffs, what is unfortunately but likely true: We have seen the domino effect in play. Each layoff seems to reckon an additional one as acceptable and almost somewhat anticipated now that numerous companies have followed suit. Such behavior aligns with the pattern of companies trying to emulate the success of other companies by copying them both in success and setback, like canaries in coal mines. Derek Thompson, staff writer at The Atlantic, puts it like this: “Chief executives are normal people who navigate uncertainty by copying behavior.”

A company usually keeps one eye on its customer and the other on its competition. Having said this, all ears go to investors, because they hold the power of funding. Companies often respond even more strongly to the input of investors, who of late have seemed to pull back from brand new investments and further risk. In Q4 of 2022 alone, investments in North American startups dropped by 63%, plus annual global venture funding dropped by 35% year over year

Additionally, first-time executives may make more conservative business decisions. They may more readily accept external pressure to conduct preemptive layoffs as they prepare for the worst. With rising prices, less spending, a market filled with incertitude, and tech giants proceeding with layoffs, even if they’re not in the sway of it at this very moment, companies are gearing up for the long-term implications of current economic conditions.

Excessive borrowing and spending due to low interest rates

Interest rates have also played a huge role in stimulating layoffs. During the pandemic, interest rates fell to all-time lows. The ability to borrow money and invest in ideas, experiments, and new businesses peaked due to easy, broadened access to funds. Borrowing to spend big on experimentation and focus on growth is not new, as many businesses have historically relied on this practice to facilitate growth at different stages of the company’s life cycle; however, the amount of borrowing and investing over the pandemic happened at an unprecedented scale.  

Source: Global Venture Funding and Unicorn Creation In 2021 Shattered All Records by Gené Teare

Before when companies could access more capital, they could take on more risks, hire people at a faster rate, and let the market catch up. With the economic slowdown, inflation, and increasing interest rates, the same growth rates that companies planned for simply cannot sustain. The state of the economy calls for a correction to bring back some balance.

Growth at all costs

Not only have the circumstances outside of companies lent themselves to mass layoffs but also internal corporate philosophies and actions. A lot of companies, especially in startups and across open source, have employed an aggressive philosophy of growth at all costs, even at the expense of profitability and sustainability. In the face of shrinking cash reserves, companies still pursued new rounds of investments that they’d put toward trying to double the customer base. Rinse and repeat. For every $2–$3 spent, companies received maybe $1 as their annual recurring revenue. They operated as if more spending to earn more revenue would eventually cause them to somehow hit profitability. 

Over the last decade or so, the prominent cycle of companies spending more than they bring in has compelled them to borrow money. By making the cost of borrowing effectively nothing, low interest rates over the last three years have accelerated this further. Plenty of companies took advantage of the liberty to overhire. For instance, Uber fell short of generating money on rides but continued to spend big, depending on their financiers to support them through their growth despite accruing losses. 

Now that interest rates have hiked and companies can no longer afford this system, companies find themselves with few options but to self-correct through layoffs. Layoffs have occurred across all industries, but the degree to which they have hit tech, one of the sectors that most leveraged low, nearly free interest rates, indicates that the eventually profitable mindset likely played a role in bringing us to this point. As the growth-at-all-costs mentality accelerated, channels to cash have simultaneously dried up. The eventually profitable model is finally biting back.

What a dried-up VC market means for the tech industry

We are witnessing now how quickly the market can turn and the danger of resting on your laurels. We’ve seen companies with a successful IPO go through a round of layoffs just over 1.5 years later. Most recently, the biggest bank in Silicon Valley failed over a stunning 24-hour period. The reasons cited:

  • Rising interest rates affected the bank’s investments
  • The bank collected fewer deposits as its customers did not receive the same level of investments from VCs
  • Because of less cash influx as well as a slowing economy, startups are burning more cash to stay afloat

This underscores how rapidly the market has changed for startups and tech in general.

Is open source recession proof?

If the economy proportionally impacts larger companies, many of which qualify under tech, then it makes sense that the industry finds itself largely affected by all of these factors. With this in mind, tech companies have sought to prepare for the awaited economic impact instead of reacting to it after the fact. 

This begs the question: Because open source is all about community-driven, free software, shouldn’t it be safe to assume that open source would remain less affected by the trends seen across tech? The reality is that both are highly interconnected. Many people think of OSS as a pure space separate from profit-driven ties to the tech industry. The heart behind this may be true, but research by Aiven examining GitHub archives shows that the most open source contributions actually come from major tech players: Microsoft, Google, Amazon Web Services, Intel, and Red Hat. This goes to show that changes in companies such as these will impact OSS as in an ecosystem. 

In Michael Nolan’s talk on the winners and losers in FOSS at FOSDEM 2023, he concludes that bigger companies (e.g., Google and Microsoft) are funding open source more than the independents dedicated to the space. Because the teams of these larger companies working on open source projects do not directly generate revenue, their susceptibility to layoffs appears higher and their projects are subsequently affected. An article by Steven J. Vaughan-Nichols further suggests that Google’s layoffs more greatly impacted open source teams than non-open source teams. As these larger companies lay people off and cut back on spending, the open source companies that try to sell to them inevitably get impacted too.

If you’re a tech company, what can you do in this economy?

Considering what has taken place, here are a few thoughts about how to improve your operations and safeguard against layoffs as much as possible. 

Save cash and grow efficiently by focusing on real usage

There is still money from investors to be had, but investments will be based on proven growth. In the software space, we have seen secondary metrics such as the growth of one’s community Slack channel or the number of stars on GitHub serve as the justification behind investment. These metrics show growth of the community but not actual potential usage or potential paying customers. Instead, you need to choose the right metrics, target activities that will grow your business, and weather the storm until circumstances improve. In a recent survey, the actual number of users running the software in production constitutes the top factor that investors evaluate. Without demonstrating real growth, investment is unlikely.  

Source: Can My Open Source Company Raise Series A? by Robby


Once you do secure investment, the consideration then becomes how you steward it and garner a return. The question that always looms with projects that have not yet reached their peak is whether we are just X amount of time away from profitability. It’s the idea that if we just spend X more time, perhaps then we will reach our goals. When external elements force you to decide a project’s success and continued investment now versus later, you don’t have the luxury of waiting the project out or seeing it fulfill its potential. This is why it is critical for your leading indicators to accurately indicate how your project will turn out. The right set of metrics enables you to make better predictions and grow more efficiently.

Ship features that matter faster

With new production user growth as the goal, tightening feature set and focus areas for each release that will move people to adopt and use your software faster remains a high priority.  

Experiment. Iterate. Repeat.

You’ll want to achieve specific milestones with each release, but behind the scenes, there is ongoing work to be done. Finding the balance between perfecting a business idea and testing it out to see if you’re headed in the right direction sometimes proves the hardest part of the process, because it requires discernment—not just knowledge and ingenuity. There is a time to pivot and a time to patiently keep investing until the project can develop into something really transformative. What we can know without a shadow of a doubt is the importance of testing out a project with intentionality, monitored by indicators within a specified incubation time frame. You can start to get a pulse on a project’s trajectory probably earlier than you think. If you’ve hired the right people, adapting and moving on to a new project if the initial incubator does not pan out as planned should not present the biggest roadblock. You should leverage the freedom to run with an idea through experimentation, always complemented by fast iteration based on accurate leading metrics. Of course, there are also projects that will not sustainably generate revenue in the near future but carry long-term strategic significance. You’ll want to monitor those too while remembering that context. 

Consider service offerings to generate short-term revenue

Bear in mind, you don’t have to roll out perfected software to start collecting cash. In open source, oftentimes you can find customers who will pay for support, services, or non-recurring engineering. These are viable options to help self-fund initiatives and endure times of slowdown. Offering support and services is actually one of the most common open source business models. It can provide a faster avenue for revenue by leveraging expertise that you already have. 

Review and refine your commercialization strategy

Beyond the reduction of jobs, layoffs are bound to impact the industry in other ways. Thinner marketing budgets will mean less sponsorships, less events, and less open source funding. For this reason, strong commercialization strategies will become more crucial than ever. Open source maintainers who rely on goodwill donations must find a pathway to commercialization, no matter how popular the project is (as seen with the widely adopted Core-JS library). Those who work on open source projects that cannot be commercially viable by nature of their setup face a much larger challenge to address sooner or later. As a starting point for tackling this problem, knowing what software different companies depend on would certainly help. 

Beyond finding ways to strengthen the nuts and bolts of your commercialization strategy, you’ll want a plan for the long haul. Many early-stage startups strive to grow their community or user base while putting the option to sell services or paid-for software to the side. For them, it’s all about growth first and then eventually coming up with an enterprise offering. A better order consists of planning for a paid-for software starting now. If you offer one and it’s not being used, then all the more reason to figure out your position in the market so that you can build a loyal user base that will turn into customers.

Summary

Today, the tech industry substantially comprises infrastructure companies that build mission-critical software upon which we heavily rely. Open source plays such an important role here, because it ensures that a software lives beyond its company. TechCrunch suggests that the tech jobs market might not be as shaky as it feels, but the impact of recent layoffs is still deeply felt and can cause us to wonder what is really going on. 

In summary:

  1. A combination of factors—economic downturn, herd mentality, and excessive spending and borrowing, and a growth-at-all-costs mindset—have all led to recalibration. We could add more reasons to the list, but these are some of the more prominent ones.
  2. Open source businesses are not immune to the recent waves of layoffs and will continue to feel the impact. If anything, layoffs seem to affect open source more than other pockets of the tech industry.
  3. There are measures that you can take to minimize potential layoffs in the future. These include choosing the right kind of growth,mesuring the right metrics, releasing transformative features quickly, testing and adjusting your ideas regularly, offering services, and strengthening your commercialization model. Only focusing on one single strategy without the others won’t work, but taking them in tandem produces optimal results. We cannot always control external circumstances, but we can influence how our teams prepare and respond to different scenarios.

If you’re eager to start tracking real usage of your open source software, a great first step is to begin tracking download and usage metrics. Scarf provides data insights into how users are interacting with your software so that you can get better acquainted with your user base and deliver a product that best serves their needs. For additional resources, check out other episodes of The Hacking Open Source Business Podcast. We’ve got more on the way!